Vitalina Lutsenko is a Zendesk Consultant at 5CA | ex-Zendesk at 5CA. She is proficient in Polish and English. Colleagues describe her as "Vitalina is an awesome colleague and partner in achieving great results. She is self-motivated, resourceful, and Herculean in the amount of work she can accomplish. While at Brainly, Vitalina acted as a Zendesk Architect. Related, she designed and developed a multi-branded Zendesk instance for external and internal departments and cross-departmental cooperation; made and managed integrations, API connections, and apps; and implemented external telephone systems and external chatbot widgets for selected brands. She was also able to add value as our day-to-day admin; process improvement advocate and executor; and mentor to several employees who wanted to learn more about Zendesk. Vitalina welcomes challenges and has shown herself as a life-long learner. She is an excellent asset to any company that hires her." and "Working with Vitalina was such a great experience. She was mentoring me and taught me everything I know regarding Zendesk. Triggers, Automations, Dynamic Content, Api’s, Help Center, Macros and so on.
I really hope we can work together again in the future. Undoubtedly, however is working around you will always be learning something to contribute to their skills.
Keep up with the great job! "
