Filip Vítek work email
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Filip Vítek personal email
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[CommentSold]Launched Computer vision and NLP AI mission, in leading Live Video selling E-commerce. Step-up in data analytics.[flaconi E-commerce]As SVP of Data & Analytics building data backbone of 400-mil EUR E-commerce player. State-of-art competition monitoring. Reformed & rehired 5 data teams. Strong push on data literacy in company, reaching 90%+ employees having regular data use. New line of external data products. Launch of CDP platform. Supported international expansion. Advanced Data Science solutions in Demand Prediction, Product Recommenders, Customer behavior and NLP. [TeamViewer]Built & hired Data Science team. Led project to monetize 30+ mil EUR/year from free users. Designed usage analysis of 2.8 billion (!) customer base. Social graph analytics. Systematic pricing effect with +10 mil EUR/y impact on revenue. Sophisticated, competitive intelligence bots. [Health care] Built-up CRM HUB for 4 lines of Health care Group: Health Insurer, Pharmacy chain, set of Polyclinics and Hospitals chain. Behavioral segmentation, X-sell & retention campaigns. Implemented tangible BigData tools via web-crawlers, Machine learning & NoSQL data. Built Product recommendation systems.[Banking] Led branch-network redesign in large retail bank. Crisis-manager of banking branch. Created mid-term strategy for bank. Managed & reorganized large operations unit (100+ employees).In 2nd retail bank built CRM & Customer Intelligence unit from scratch. Tripled direct marketing revenue in just 12 months! Designed & implemented behavior segmentation, set detailed value preposition for sub-segments. Launched NPS measurement, redesigned complaints handling. [Insurance]Built entire managerial reporting system. Later took role of Head of Company Development. Overseen creation of CRM unit, launched customer intelligence & NPS measurement. Designed system for X-sell & retention campaigns across all distribution channels (10+ mil EUR/year revenue impact). Overseen launch of unique digital customer interaction platform. Runs expert blogs on AI, Data & Analytics. Regular guest to tech and business podcasts. Key note speaker at events.[New Media & Social in Business]Privileged member of Global Allianz team for Mobile devices strategy, defining the road-map for countries to embrace Digital & Mobile growth opportunities. Co-architect of smartphone Apps and web-solutions for on-line insurance. Specialties: Machine Learning, Data mining, AI, E-commerce, Pricing, Client segmentation, CRM, Direct marketing, Blue Ocean Strategy, NPS, Product innovation.
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Group CtoGlobal Digital GroupBerlin, De -
Executive Vice President Ai & DataCommentsold Jan 2024 - PresentHuntsville, Alabama, Us -
Senior Vice President Data & AnalyticsFlaconi Aug 2022 - Jan 2024Berlin, Berlin , DeAs SVP of Data & Analytics building data backbone of 400-mil EUR leading European beauty E-commerce. Reformed and rehired 5 data teams. State-of-art democracy in company, reaching 90%+ employees having regular data use. Launched internal Data Wizards School, trained 25% of non-tech employees on data skills. Designed new line of internal & external data products. Monetizing the data to external Retail Media partners. Advanced Data Science solutions in Demand Prediction, Product Recommenders, Customer behavior and NLP. Spearhead launch of Customer Data Platform (CDP). Supported international expansion into new markets. -
SabbaticalSharpening The Saw Mar 2022 - Aug 2022* Travelling to meet AI experts* Researching frontier of data engineering and analytics* Grasping inspiration for canny feature engineering * Reading (way too many) books and whitepapers* Visiting conferences, recording podcasts* Teaching older son a new foreign language, seeing firsthand the younger to start walking-talking * Paying (somewhat) back for immense effort my great wife has put into our kids for last years* Open to New roles only beyond JULY 2022
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Director Data Science & Marketing AnalyticsTeamviewer Sep 2017 - Feb 2022Göppingen, Baden-Württemberg, DeLeading team of highly skilled Data Scientists analyzing 2.8 billion (!) user-base of world-wide successful IT service. Extracting customer behavior insights, turning them into revenue & user satisfaction boost. Predicting churn, Cross-sell and other business-essential probabilities.Developing and utilizing Data Science (AWS) cluster stack, hosting over 400+ TB of data. Revamped Data Science team, on-boarded and developed group of Data Scientists. Designing and Orchestrating marketing engine across 3 distinct channels (Email / human touch / In-product messaging), ensuring cross channel consistency and prioritization of campaigns based on expected billings of offers. Driving #Monetization of free user base with #7digits (!) EUR impact in annual revenue. Designing from scratch complete suits of new products, fully based on user usage patterns and data insights. Feeding Product Managers with key usage pattern data to design/depricate features. Developed Dynamic Customer #Pricing algorithm. Driving pricing proposals for whole scope of TeamViewer products on 200+ markets and 50+ currencies.Supporting migration of user-base to recurring (subscription) revenue stream with customer insights and direct migration campaigns. Steering #LifeTimeValue of the customers. -
Head Of Big DataMediworx Software Solutions, A.S. Jan 2015 - Aug 2017Bratislava, SkInitializing unique Data Analytics challenge in brand new industry. Building Data Center of Excellence for Health care group (including Insurer, chain of Pharmacies, chain of Polyclinics and Hospitals chain). Establishing operative CRM processes, building data warehouses, launching direct marketing sales arms. Understand behavior patterns of clients, realized behavioral segmentation of client portfolios, steer value proposition for selected segments. Launched and managing direct marketing sales channels. Implemented real Big Data tools for collecting and analyzing vast external data, using robotic crawlers and modern NoSQL storage principles. -
Head Of Customer Value ManagementSberbank Slovakia Jan 2013 - Jan 2015Launching CRM unit from scratch. Screening customer portfolio for insights, identifying proxies for segment belonging, mining the former clients for win-back potential. Supporting X-sell and UP-sell initiatives, tripling the direct marketing revenue in 12 months. Matching bank positioning to segments, defining detailed value preposition for segments. Designing Customer Experience, measuring it across variety of touch-points.
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Director Of Customer Relationship Management (& Strategy)Allianz - Slovenska Poistovna, A.S. Sep 2007 - Jan 2013Bratislava, Slovensko, SkLaunching & creating CRM for leading composite insurer. Creating data-mining unit. Building campaign management tool & strategy with significant impact on revenues. Enabling modern digital customer interaction platforms. -
Organization Development, Head Of Performance ManagementAllianz - Slovenska Poistovna, A.S. Jun 2007 - Aug 2007Bratislava, Slovensko, SkCreating managerial reporting (daily, monthly, quarterly). Business process management. Building up a company-wide innovation system. -
Head Of Clients And Processing CentrePoštová Banka, A.S. Jul 2006 - Jun 2007Complete end-to-end customer process operations. Client account management, inbound call centre, debt collection, loan approval process, complaignt management. Leading 100+ employees team.
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Head Of Basel Ii Rating Redesign TeamPoštová Banka, A.S. Jun 2005 - Jul 2006Thorough redesign of the corporate clients rating (loan approval process) to meet Basel II standards. Expetrise in risk management.
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Head Of Centralization DepartmentPoštová Banka, A.S. Sep 2004 - Jun 2005Managing process redesign of the retail distribution network. Mapping processes, redesigning flow, centralizing inefficient process steps. Design of the new employee system (job descriptions, roles&responsibilities, motivation scheme, remuneration, career path)
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First Vice-ChairmanNew Generation 2005 - 2007
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Industrial Security AnalystNárodný Bezpečnostný Úrad 2001 - Mar 2004
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Language InstructorSalmia Agency Sep 2000 - Jul 2001Teaching English, translating documents, interpreting business meetings
Filip Vítek Skills
Filip Vítek Education Details
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InseadGeneral -
Faculty Of Management, Comenius University In BratislavaFinancial Management -
Faculty Of Management, Comenius University In BratislavaStrategy & Finance (Double Major) -
International Baccalaureate (At Gymnazium J. Hronca, Bratislava)Ib Diploma -
Gymnázium Párovská 1, Nitra
Frequently Asked Questions about Filip Vítek
What company does Filip Vítek work for?
Filip Vítek works for Global Digital Group
What is Filip Vítek's role at the current company?
Filip Vítek's current role is Group CTO.
What is Filip Vítek's email address?
Filip Vítek's email address is fy****@****hoo.com
What schools did Filip Vítek attend?
Filip Vítek attended Insead, Faculty Of Management, Comenius University In Bratislava, Faculty Of Management, Comenius University In Bratislava, International Baccalaureate (At Gymnazium J. Hronca, Bratislava), Gymnázium Párovská 1, Nitra.
What skills is Filip Vítek known for?
Filip Vítek has skills like Analytics, Strategy, Crm, Segmentation, Direct Marketing, Business Strategy, Business Intelligence, Leadership, Management Consulting, Strategic Planning, Campaign Management, Risk Management.
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