Filip Vítek Email & Phone Number

Berlin, De

Huntsville, Alabama, Us

Berlin, Berlin , De

As SVP of Data & Analytics building data backbone of 400-mil EUR leading European beauty E-commerce. Reformed and rehired 5 data teams. State-of-art democracy in company, reaching 90%+ employees having regular data use. Launched internal Data Wizards School, trained 25% of non-tech employees on data skills. Designed new line of internal & external data products. Monetizing the data to external Retail Media partners. Advanced Data Science solutions in Demand Prediction, Product Recommenders, Customer behavior and NLP. Spearhead launch of Customer Data Platform (CDP). Supported international expansion into new markets.

* Travelling to meet AI experts* Researching frontier of data engineering and analytics* Grasping inspiration for canny feature engineering * Reading (way too many) books and whitepapers* Visiting conferences, recording podcasts* Teaching older son a new foreign language, seeing firsthand the younger to start walking-talking * Paying (somewhat) back for immense effort my great wife has put into our kids for last years* Open to New roles only beyond JULY 2022

Göppingen, Baden-Württemberg, De

Leading team of highly skilled Data Scientists analyzing 2.8 billion (!) user-base of world-wide successful IT service. Extracting customer behavior insights, turning them into revenue & user satisfaction boost. Predicting churn, Cross-sell and other business-essential probabilities.Developing and utilizing Data Science (AWS) cluster stack, hosting over 400+ TB of data. Revamped Data Science team, on-boarded and developed group of Data Scientists. Designing and Orchestrating marketing engine across 3 distinct channels (Email / human touch / In-product messaging), ensuring cross channel consistency and prioritization of campaigns based on expected billings of offers. Driving #Monetization of free user base with #7digits (!) EUR impact in annual revenue. Designing from scratch complete suits of new products, fully based on user usage patterns and data insights. Feeding Product Managers with key usage pattern data to design/depricate features. Developed Dynamic Customer #Pricing algorithm. Driving pricing proposals for whole scope of TeamViewer products on 200+ markets and 50+ currencies.Supporting migration of user-base to recurring (subscription) revenue stream with customer insights and direct migration campaigns. Steering #LifeTimeValue of the customers.

Bratislava, Sk

Initializing unique Data Analytics challenge in brand new industry. Building Data Center of Excellence for Health care group (including Insurer, chain of Pharmacies, chain of Polyclinics and Hospitals chain). Establishing operative CRM processes, building data warehouses, launching direct marketing sales arms. Understand behavior patterns of clients, realized behavioral segmentation of client portfolios, steer value proposition for selected segments. Launched and managing direct marketing sales channels. Implemented real Big Data tools for collecting and analyzing vast external data, using robotic crawlers and modern NoSQL storage principles.

Launching CRM unit from scratch. Screening customer portfolio for insights, identifying proxies for segment belonging, mining the former clients for win-back potential. Supporting X-sell and UP-sell initiatives, tripling the direct marketing revenue in 12 months. Matching bank positioning to segments, defining detailed value preposition for segments. Designing Customer Experience, measuring it across variety of touch-points.

Bratislava, Slovensko, Sk

Launching & creating CRM for leading composite insurer. Creating data-mining unit. Building campaign management tool & strategy with significant impact on revenues. Enabling modern digital customer interaction platforms.

Bratislava, Slovensko, Sk

Creating managerial reporting (daily, monthly, quarterly). Business process management. Building up a company-wide innovation system.

Complete end-to-end customer process operations. Client account management, inbound call centre, debt collection, loan approval process, complaignt management. Leading 100+ employees team.

Thorough redesign of the corporate clients rating (loan approval process) to meet Basel II standards. Expetrise in risk management.

Managing process redesign of the retail distribution network. Mapping processes, redesigning flow, centralizing inefficient process steps. Design of the new employee system (job descriptions, roles&responsibilities, motivation scheme, remuneration, career path)

Teaching English, translating documents, interpreting business meetings

Senior Leadership Program, Business Administration And Management, General

Master, Strategic Management, Financial Management

Master'S Degree, Strategy & Finance (Double Major)

Ib Diploma

Education record