Vithyaa Sajjukumar Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

* Creative & Energetic Operations Manager with 15 years of experience at Microsoft, Maersk, Kumaran Systems.* Expert in strategic planning and organization and providing comprehensive support to Company leaders.* Goal-oriented with ability to meet long-term goals through daily organization. * Dedicated to excellent customer service, client satisfaction and team communication along with management.* Administration Professional with a proven record of accomplishments in planning and strategizing. * Committed professional with strong decision-making abilities driven by a clear understanding of business objectives * Demonstrated success in facilitating Administration and Operations excellence. * Adept at communicating with Principals, Vendors, management and internal departments to coordinate and deliver results

Chennai, Tamil Nadu, India

 Supporting the PMO manager with consultancy, contract and after sales customer care projects Monitoring progress and preparing management information, including exception reporting. Attending regular review meeting making presentation to small groups. Helping to implement improvements. Worked with different department to understand requirements and provide exceptional service. Developed team communications and information for Internal Team meetings. Saved Money by researching and implementing energy cost-saving initiatives and creating fresh new approaches to long-standing problems. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Managed quality assurance program including on site evaluations, internal audits and customer surveys. Proficient in managing & motivating team of 12 employees for running operations and experience in developing procedures, service level agreements and operational policies for business excellence Steered several initiatives to enhance effectiveness of IT processes and escalated & managed risks to ensure all time operational efficiency. Managed continuous improvement programs to bridge the identified process gaps to align existing processes to frameworks. Proven record of analyzing processes & workflow, assessing their efficacy, relating to business plans & goals and suggesting re-engineering/ simplification solutions. Skilled in executing projects involving scheduling & negotiation

Chennai, Tamil Nadu, India

 Maintained Order Management System, Process and track service disconnections orders received and manage. Created appropriate documentation for members of board and senior leadership before meetings. Worked with senior management to initiate new projects and assist in various processes.  Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls. Coordinated complex annual meeting involving presenters and budget o encompassing live stream production, remote location arrangements, and senior executive accommodations. Managed external contacts for CEO and kept track of periodic communication needed for priority contacts. Updated executives on changing business needs by thoroughly documenting internal and client meetings.