Pavan Srinivas Vaitla Email & Phone Number

Hyderabad, Telangana, India

 Managing Virtual infrastructure environment with 30,000+ VMs on Hyper-V Hosts using SCVMM and ESXi Hosts with vSphere. In-place upgradations from 2012R2 to 2016/2019 operating systems. Clone upgradation from VM to VM. Troubleshoot the issues during the migrations and part of Cutover procedure. Applying the Group policies as per the required. Creating Change requests with ServiceNow ticketing tool and presenting in respective CAB’s for the approvals. Worked on SQL clusters migrations plan with architect team on how to implement. Worked on SQL and DB2 cluster migrations to 2016/2019 operating systems. Handling L3 issues for windows related issues. Building the PaaS servers in Azure environment as part of migrations. Migrating the SQL Cluster servers from On-Prem to Azure environment. As a Lead Administrator handing the team with 14 members. Supporting the team with the issue blocks on windows and clustering . Managing the Roster for shift schedules.

Hyderabad, Telangana, India

 Managing Virtual infrastructure environment with 12000+ VMs on Hyper-V Hosts using SCVMM and ESXi Hosts with vSphere. Performing Snapshots, Cloning, Quick and Live migrations P2V migration by using SCVMM and vSphere. Deploying ESXi and Hyper-V hypervisors on CISCO UCS and HP hardware’s. CISCO UCS Firmware upgradations Upgrading ESXi VSphere and ESXi hosts to 6.7 and 7.0. Working on Azure cloud subscriptions to deploy the servers & migrations. Working on Horizon Cloud with Azure Subscription. Importing image from Azure and creating PODs in Horizon Cloud. Configuring the Pools and swapping pools every 3 weeks for upgradations. Configuring the application on Horizon VDI environment and push to users. Configuring roles and troubleshooting on FCM 2012 & 2016 for SQL Traditional / SQL AO and File Share resources. Troubleshooting Windows server related issues like “Windows boot issues, Space issues, WinRM, WMI etc”. Configuring and troubleshooting NIC teaming issues. Working with Remedy ticketing tool for Incidents, Work Orders and Change Management. Creating CRs for PROD environment changes and attending CAB meetings for approval. Implementing the CR’s as per the schedules. Supporting to patching team during the activity. Maintaining 100% SLA in supporting customer issues. Working on shift basis system.

Hyderabad, Telangana, India

 Managing Virtual infrastructure environment with 132+ Hyper-V Hosts using SCVMM and Hyper-V manager Performing Snapshots, Cloning, Quick and Live migrations P2V migration by using Microsoft SCVMM & MSCS Clustering Working on Azure cloud subscriptions to deploy the servers Handling 3000+ servers of Physical and Virtual Servers Working on HP & CISCO UCS server’s service profile configuration and the firmware upgradations for Hyper-V hosts Managing the VM’s with Hyper-V, MSCS Cluster and SCVMM. Configuring New VM and Physical servers with required configuration and performing the QC as per the desired standard Deploying SQL 2008, 2012 and 2014 database server installation along with Failover Cluster and AO (Always ON) Security patching for all servers and Hyper-V host servers on monthly basis as part of patch Management Configuring roles and troubleshooting MSCS cluster 2008 & 2012. Configuring and troubleshooting NLB and HLB issues Implementing the ACL’s to allow the traffic to outside network Handling escalated Server and cluster issues and closing the tickets within the SLA Troubleshooting issues like No-boot, Terminal Services, MSCS Cluster & Server Performance Troubleshooting on Virtual IP’s (VIP) Migration from physical machine to virtual machine Configuring the ILO for HP physical machines to login console Monitoring the hardware with the Server management tool and also running hardware diagnostics to find the hardware related issues. Working with upstream teams like Datacenter site services team on Infrastructure service requests related to Server procurement, Hardware changes, IP Changes, URL mappings (DNS/WINS/Static IP, NLB, HLB, Big IP, VIP, SNAT) and physical server rehoming /decommission Maintaining 100% SLA in supporting customer issues. Working on shift basis system Following ITIL Processes (Change Management, Incident Management & Problem Management etc.,)

Gurgaon Rural, Haryana, India

 Handling L3 support for core OS and platform 24/7 support. Handling 2000+ servers of Physical and Virtual Servers. Handling escalated VM and Physical issues and closing the Incident with in the SLA Troubleshooting scenarios like No-boot, Terminal Services, OS debug issues Deploying the Windows OS through ILO and VMware Managing VM’s with VCenter and migrating the VM’s to another hosts and storage VMotions Configuring the ESX & ESXI hosts on HP and CISCO UCS hardware Troubleshooting the issues SAN disk failures, cluster networks, disk degradations etc. Security patching for Windows servers and EXSi hosts as per schedule Configuring the ILO for HP physical machines to login console Working on HP & CISCO UCS server’s service profile configuration and the firmware upgradations. Monitoring the hardware with the Server management tool and also running hardware diagnostics to find the hardware related issues. Working with upstream teams like Datacenter site services team on Infrastructure service requests related to Server procurement, Hardware changes, IP Changes, Rename, Rehome & Decommissions. Working on Service-Now ticketing tools to handle the issues Maintaining 100% SLA in supporting customer issues.

Hyderabad, Telangana, India

 Handling L3 support for core OS and platform. Handling 1500+ servers of Physical and Virtual Servers Handling escalated VM and Physical issues and closing the Incident with in the SLA Troubleshooting scenarios like No-boot, Terminal Services, OS debug issues Deploying the operation systems through ILO for HP and DRACK for DELL servers. Supporting On-call support for high priority issues Troubleshooting the issues cluster disk failures, cluster networks, disk degradations etc. Security patching for servers, virtual machines and host servers as per scheduled Daily activities are taking care of Datacenter capacity management Working on shift basis system Configuring the ILO for physical machines to login console Monitoring the hardware with the Server management tool and also running hardware diagnostics to find the hardware related issues. Working with upstream teams like Datacenter site services team on Infrastructure service requests related to Server procurement, Hardware changes, IP Changes, rename, rehome & decommissions. Complaint ticket booking through ITAM Remedy ticketing tool and follow up Handling team huddle meetings Maintaining 100% SLA in supporting customer issues. Following ITIL Processes (Change Management, Incident Management & Problem Management etc.,)

Hyderabad, Telangana, India

 Setting up Infrastructure for project teams based on the Regions and environments like Production/UAT/SIT/Dev. Managing Virtual infrastructure environment with 50+ Hyper-V Hosts using SCVMM and Hyper-V manager Performing Snapshots, Cloning, Quick and Live migrations.  P2V migration by using Microsoft SCVMM virtualization Handling 2500+ servers of Physical and Virtual Servers Handling escalated VM issues and closing the Incident with in the SLA Troubleshooting scenarios like No-boot, Terminal Services, and Issues related to Hyper-v and SCVMM. Troubleshooting the issues cluster disk failures, cluster networks, disk degradations etc. Security patching for servers, virtual machines and host servers on monthly basis as part of patch Management Configuring and troubleshooting MSCS cluster 2003 and 2008. Configuring and troubleshooting NLB and HLB issues Troubleshooting on Virtual IP’s (VIP) Daily activities are taking care of Datacenter capacity management, creation of Virtual machines and joining them to the domain. Pulling the hosts capacity reports on weekly basis. Working on shift basis system Migration from physical machine to virtual machine Configuring the ILO for physical machines to login console Monitoring the hardware with the Server management tool and also running hardware diagnostics to find the hardware related issues. Working with upstream teams like Datacenter site services team on Infrastructure service requests related to Server procurement, Hardware changes, IP Changes, URL mappings (DNS/WINS/Static IP, NLB, HLB, Big IP, VIP, SNAT) and server rename/Rehome/decommissions. Complaint ticket booking through Microsoft SCSM (System Center Service Manager) and follow up Maintaining 100% SLA in supporting customer issues. Following ITIL Processes (Change Management, Incident Management & Problem Management etc.,)

Hyderabad, Telangana, India

 Administrating Active Directory Domain Controller of Windows Server 2003 and Windows Server 2008 R2. Managing and administering the DHCP server 2003 and 2008 R2. Installations of operating systems such as Windows 98, 2000, XP, Vista, Windows7, Windows Server 2000, 2003, 2008, 2008 R2. Worked on Backup strategies of Windows Server 2003, 2008 R2. SQL 2005 and 2008 Server installation and database configuration. Installing SQL clients to communicate with Database Servers. Configured and maintaining the Sonicwall TZ170 Firewall. Administration of Matrix Digital EPABX. Worked on Zicom Access Control and generating the reports of In & Out access cards. Cisco VPN client installation and configuration Establishing and maintaining Local Area Network (LAN). Configuring and Trouble shooting of Linksys Wireless equipment for wireless connectivity. Hosting the websites in IIS and also the third-party location Installation of desktop systems, laptops, printers, scanners, assembling system, servers, hardware, operating systems and application softwares. Configuration of MS outlook, data backup and restoration. Troubleshoot the desktops, laptops related problems. Installation of Outlook 2003 and 2007. Configuring Symantec End Point antivirus with Server Manager and installing clients via Server Manager. Logging of vendor calls and follows up them till issue closed, regarding leased lines, fiber optic lines etc.  Troubleshooting software installation. Deployed PRTG network monitoring. Managing of Cisco VOIP Phones and Vonage phones connectivity Providing technical support as per the request. Networking maintenance LAN and WAN.