Vicky Le Email & Phone Number

Calgary, Alberta, Canada

Gather customers' requirements. Prepare business and technical specification. Build website and data analytics solutions.

Calgary, Alberta, Canada

Assess and manage more than 30 on-going cases with goal-oriented focus. Address clients' inquires and maintain high level of satisfaction. Prepare weekly reports and progress reports to the Director.

- Experience implementing Machine Learning and Deep Learning algorithms. Integrated image processing using Deep Learning models in web-based applications- Experience solving problems using Supervised Learning Algorithms including Nearest Neighbor, Naive Bayes, Decision Trees, Classification Rule Learners, Linear Regression, Regression Trees, Model Trees, Neural Networks, and Support Vector Machines- Worked on Unsupervised Learning Algorithms such as Association Rules and k-means clustering- Experience implementing Autoregressive (AR), Moving average (MA), Autoregressive moving average (ARMA), Autoregressive integrated moving average (ARIMA) models- Hands-on experience in data visualization using Tableau and PowerBI- Developed machine learning and statistical models in Python, and R

- Supported a direct director and senior managers in the Project Management Office for project management life cycle: project discovery, project initiation, project planning, project monitoring, project closure- Analyzed and defined project milestones and tasks, and provided gap analysis of more than 50 inflight projects- Designed and applied Data Science and Business Intelligence to get business insights for Director Report and Leadership Report- Created Project Management templates in Smartsheet and deployed Tableau dashboards. Developed training plans and user manuals.

- Interpreted, translated and simplified business requirements to determine optimum solutions to meet customer needs- Designed and developed technical specifications from project requirements, feasibility analysis, and briefing notes, data structure design, data dictionaries, and change management documentation- Designed and verified user interface prototypes- Performed system test and user acceptance test

- Worked closely with 2-3 developers and system administrators to support 4/17 major systems that facilitate business performance of 500 employees and 3000 agents- Reviewed and assessed 5 business processes to sustain business development- Extracted, transformed, and loaded (ETL) data from SQL Server as required. Executed queries in testing environment and sent scripts to production environment- Designed technical specifications for business automation- Communicated with stakeholders and teams for any requirement discrepancies.

Led a team of 3-4 high profiled professionals which brought in one-third and two-thirds of the department target budget in 2013 and 2014 respectively.- IT Lead, Fraud Examination Project: Applied data analytics from large amount of data to support business governance and lawsuits for numerous companies in garment manufacturing, steel manufacturing and non-profit- IT Lead, IT Due Diligence and Operation Review: Evaluated capabilities of an international Group in architecture industry. The final report indicated 4 major weaknesses of the Group’s 3 – million - USD IT system after reviewing compliance with SOX standard and advising on the cost of expansion based on the business strategic plan.- IT Lead, Business Intelligence and Reporting Advisory: The introduction of Big Data technology and smartphones have fuelled the need for real-time BI tools that can provide rich business insights. We had the honor to advise international companies for the setup of their business reporting system applying a full scope of Business Intelligence pipeline.

Managed members for current and future events. Help other departments marketing their events

Plan and monitor projects. Evaluate projects return and recommend improvements

Master Of Science - Ms, Data Analytics

Bachelor Of Business, Business Information System