DISCLAIMER: I am not affiliated with, and do not know Vito Maltese of Brampton, Ontario who has recently been charged with assualt with a deadly weapon. The other Vito Maltese is 3 years younger than me and does not have an online presence causing online searches to show me as the only result. Unfortunately, a photo of him has not been published creating further confusion.-----------------------------------------------------------------------------------------------------------------------------------------Professionally, my career includes the following:Over 20 years in Managing and Training employees who are customer facing.Developed and implemented employee performance andand incentive programs nationally.Successfully managed large service departments both financially and operational.Continued work with sales and service firms to enhance productivity and customer relations utilizing technology to help manage and maintain performance.Specialties:- Customer Service Training- Workflow and Process Re-Deveolpment- Employee Performance and Incentive Programs