Vitor Rodrigues Email and Phone Number
Vitor Rodrigues work email
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Vitor Rodrigues personal email
_______With over 20 years of experience in business development, operational leadership, and process improvement, I have a proven track record of driving results through lean thinking and strategic initiatives. My expertise includes defining and executing commercial strategies, managing national and international projects, and cultivating high-performing teams with a relentless focus on customer care.I am passionate about people and firmly believe in the potential of individuals, embracing the philosophy of "Leading business through people." My approach is both professional and strategic, valuing openness, collaboration, and cross-functional interaction to achieve organizational goals.I am adept at identifying and developing strategic partnerships and uncovering new business opportunities, consistently striving to deliver value and growth.
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Regional Operations Manager IberiaLinde Nov 2022 - PresentMaia, Porto, PortugalOrganize strategy and operational support to different order-to-cash teams.Lead the team stimulating the team spirit and motivation and ensure the service and process execution according to defined KPI´s.Analyse report performance, quality metrics and coordinate multifunctional meetings to discuss business results and action plans.Coordinate the development of innovative and operational solutions through the creation of an environment of continuous improvement.Understand the responsibility of Quality, Food Safety, Health, Safety and Environment Policies and other policy types communicated by the organization -
Seu Retail Care ManagerDorel Juvenile Apr 2022 - Feb 2023Ensure and enhance a reliable, adequate and competitive customer service level for all customers.Build and maintain an excelente business advisoring with our clientes.Inspire and drive teams trough an Open trustefull and eficient environment.Support SEU sales channels, to assure sales and markets goals, by developing processes and strategies that increase our customers satisfaction and loyalty. -
Eu Business Support& Back Office Manager|Dorel Juvenile Jul 2021 - Jul 2022Vila Do Conde, Porto, PortugalBuild and maintain the global collection overview from exchanges with Marketing& Supply Chain . Pilotthe workflows from deadline definition up to realease.Ensure coherence is maintained in the collection.EU Business Support manager, drive and support the teams into a performing team to reach the objectives. Analyse the workload to balance or prioritize dayly work.Actively participate to the companany projects . Follow up the commercial launch plan for the item on your scope.
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Business Area ManagerIkea Group Jan 2017 - Sep 2020Matosinhos, Porto, PortugalOptimise the IKEA shopping experience, secure satisfied customers and increase sales. We do this by motivating and inspiring our department team using knowledge of IKEA product range and services, as well as local market relevance and customer’s behaviour. Our leadership is based on performing and delivering while learning and developing. We optimise sales and profitability of the department through following up, conducting analyses and taking actions. -
Project LeaderIkea Group Apr 2019 - Sep 2019PortugalManaging assignment within scope, time and cost frame, applying relevant project management methods and tools. Define new ways of working ,by creating a better customer experince,regarding services optimization ( Kitchens and Bathroom transport and assembly).
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Deputy Sales ManagerIkea Group Jan 2015 - Mar 2017MatosinhosAnalyse the qualitative performance of store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels. Know my local market potential and work with my team and other functions to ensure the store is locally relevant throughout the different sales channels. Follow up of financial goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups. Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognise and understand their contribution. Identify and develop the many talents within the department to secure succession planning.
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Comercial Activity LeaderIkea Group Mar 2012 - Jan 2015Porto E Região, PortugalTo develop sales in a effective way in all external and internal media, in order to attract more customers to come more often and buy more. We do this by optimising our sales priorities, commercial activities and ensuring the right forecast for our total offer. Our main responsibilities are developing and executing sales steering, selling IKEA way, range grouping, pricing, range management and launches.This ensures an enjoyable, convenient successful shopping and buying experience, which leads to increased sales and sustained long-term profitability.Work together with commercial team and local marketing to lead and implement the commercial calendar process in the store.
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Customer Service ManagerIkea Group Feb 2007 - Mar 2012Influencing our team and colleagues, how we can work together to make a better shopping experience for all our customers. My driving passion is to create enjoyable and successful shopping experience an encourage our customers to return more frequently, and buy more over time. We do this by secure an easy buying process from home to home, and understand and match customers’ needs and expectations now and in future.
Vitor Rodrigues Skills
Vitor Rodrigues Education Details
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Estratégia Marketing Digital- Seo,Google Ads,Social Média, E-Mail Marketing,Wp..
Frequently Asked Questions about Vitor Rodrigues
What company does Vitor Rodrigues work for?
Vitor Rodrigues works for Linde
What is Vitor Rodrigues's role at the current company?
Vitor Rodrigues's current role is Operations Manager| Product Manager| Customer Care| Project Manager| Digital Marketing| Business Developer.
What is Vitor Rodrigues's email address?
Vitor Rodrigues's email address is vi****@****kea.com
What schools did Vitor Rodrigues attend?
Vitor Rodrigues attended Edit. - Disruptive Digital Education, Ipam.
What skills is Vitor Rodrigues known for?
Vitor Rodrigues has skills like Project Management, Retail, Leadership, Coaching, Management, Marketing, Consumer Behaviour, Leading Change, Time Management, Operational Planning, Varejo, Microsoft Office.
Who are Vitor Rodrigues's colleagues?
Vitor Rodrigues's colleagues are Anupunt Singhapunt, Rossano Piccioni, Mauricio Mas, Lucie De Sousa, 남기만과장-린데코리아남기만, Aaqeel Jiffry, Laura Ureña.
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Vítor Rodrigues
Lisbon
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