Vitor Pinto Email & Phone Number

Portugal

- Telco and Utilities Core Project management;- Experience with managing a remote multicultural teams;- Managing project scope, time and risks for projects in and outside Portugal;- Financial and budget control;Project Manager in PT for Cisco/Vodafone Project (Albania) to MBH (Mobile Backhaul)Project Manager Support in PT for Kahramaa Project (Qatar - Doha) to migrate the Network from SDH to IP.MPLSProject Manager in PT for Zamtel Project (Zambia) to upgrade IP network;Project Manager in PT for IP Telecom (Portugal) to install and migrate old IP network;Project Manager in EDP Project to migrate the Network from SDH to IP.MPLSProject Manager in EEM Project to migrate the Network from SDH to IP.MPLS

Lisbon Area, Portugal

- Telco and Utilities Core Project management;- Managing project scope, time and risks for projects in and outside Portugal;- Financial and budget control;

Lisbon Area, Portugal

- Managing and coordinating various Network projects (Data and Voice Solutions)- Corporate Customers and 3rd party multi management- Managing Project scope, time and risks- Ensuring milestones are met within the project- Ensure report progress and follow up information- CRM & Client managment- Ensure the management of human resources associated do the project- Collaboration in Planview team integration

Networking, System and Development team manager:- Project management in the mentioned areas, with the goal of meeting deadlines, cost control and quality control.- Implementation and project management of wireless networks, storage, switching, video conferencing, mobility, etc. (Cisco / HP / EMC / etc).- Design of integrated assets, development and integration of virtualization platforms.- Needs assessment and requirements for development projects in mobile platforms, applied to procedural control.- Technical Teams management with related client/Project control

- Main activities and responsibilities to managing all customers at Leya (Texto Editores, Caminho, Nova Gaia, Gailivro, Edições Asa, Dom Quixote), either through multi customer support center channel/ online channel and bookstores;- Business Integration of Caminho, Nova Gaia, Gailivro, Edições Asa, Dom Quixote in customer support center;- Restructuring and adaptation of the proceedings of several companies to a new model organizational;- team manage of twenty-eight people who provide telephone and administrative services to all types of customers (teachers and the general public) at the national level;- Definition of objectives and annual business plan, ensuring their control and management;- Definition and budget control;- Definition of recruitment and training plans;- Preparation of management indicators;- Preparation and planning campaigns to bookstores and online channels;- Optimization and standardization of processes and procedures inherent to the activity of various support lines;- Definition and control of service levels and performance indicators;

- Support definition and planning of the Department actions.- Responsible for IT integration and adaptations.- Defining criteria for marketing actions and camaigns.- Speaker at events intended for presentation of educational products.- Head of Teachers Information Service;- Management of institutional database ensuring information integrity.- Responsible for selection and recruitment of new elements.- Development and management of their campaigns with cross-sectoral integration.- Development of new methods of collecting information.- Statistical Report on actions of opinion polls (outbound).- Maintaining the quality system (ISO 9001) in the scope of complaints.

- Monitoring project implementation (VPN (Virtual Private Network), FWA, equipment, etc.)..- Projects cost control and timing of intervention with third parties.- Assessment for project integration, such as:• VPN - Voice and Data Finantel (Lisbon, Porto, Algarvel)• VPN - Data and Automata (Câmara Municipal de Sesimbra)• VPDN - Teleweb SA (Algarve)• Integration Hosting / Mail Server (Heart & Soul)• FWA Facilities - Voice and Data (BIG, Sidforce, Groovemedia)• Implementation Housing / Mail Server (Superbock)• Migration of former customers to Interoute Teleweb at national level, with integration of central and dialers through indirect access.

Contact Center Manager for companies;Voice and data services;Router configurations and invoice validations;

team managment;contract dealing;produt placing;marketing;

Gestão Marketing

Informática De Gestão

Activities and Societies: Sistemas