- Leadership in the implementation and development of the collection operation with an impact of more than 320% in the amount recovered in the first year- 12 transformation projects landed in the collection operations focused on the increase of recovery and operation control- Management of Collection and RPA development suppliers for Back office- Leadership in Back office project portfolio management team (over 40 simultaneous projects), as project leader or support representative- Responsible for managing and control Back office budget, seeking cost reduction opportunities and maintaining efficiency gains through the contracts lifetime

- Champion on Strategic sourcing methodology application, leading transformation projects through many categories such as data center, software development, telecom, logistics, call center, ISO, commercial fleet, legal, marketing, facilities and construction- Procurement policy and procedure review and new process implementation within buyers and internal clients- Vendor Management transformation through the implementation of the new supplier approval process with a broader perspective including technical qualification and best sustainability practices- Supplier balance scorecard development and implementation for strategic suppliers, which later became the annual supplier´s award support- Goals management by defining KPI´s and weekly MIS- Hard savings accountability process design and implementation - Budget elaboration and management for procurement area- Leadership in the implementation of the new procurement tool integrated with the ERP and contract management tool

- Leading strategic sourcing projects with aggressive savings targets (over 23%), for high complexity and business impact purchases- Itaú Unibanco´s methodology application in PMO sourcing with predetermined phases in conduction of strategic sourcing projects- Over 20 strategic sourcing projects conducted with R$ 2.1 billion savings - Relationships with internal customers: category managers and areas responsible for demands- Financial and operational recommendation for the purchase of goods and services by reviewing processes, financial studies and understanding of new market solutions - Prospecting new opportunities for strategic sourcing projects within internal clients- Capture industry best practices through internal and external benchmarks