Vitor Hugo Barros Email and Phone Number
Porto, PT
Vitor Hugo Barros's Location
Porto Metropolitan Area, Portugal
Vitor Hugo Barros's Contact Details
Vitor Hugo Barros work email
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About Vitor Hugo Barros
19+ years of international IT consulting and management experience in large scale digital transformation initiatives. Advisor and engagement director to clients and internal teams through all stages of the solution life cycle, including pre-sales.As a consultant, specialises in leading pre-sales implementation proposals, roadmap definition, solutioning, and thought leadership content covering Salesforce Multi-Cloud, Salesforce Loyalty Management and Retail. Salesforce certified.In management context, structures, develops and leads multicultural delivery teams (Continental Europe, UK, India) up to 40 people in complex programmes. Defines and applies adequate methodologies, processes and ways of working. Manages leaders and executive stakeholders. PMP certified.Areas of Specialisation:• Salesforce: Multi-Cloud (Loyalty Management, Marketing, Service, Sales, Experience); • Management: Programme Management; Delivery Management; Multicultural Teams; Leadership; Communication; Team Development; Stakeholder Engagement; Business Development (pre-sales)• Retail Business Areas: Buying & Merchandising; Omni-channel; Supply Chain; Price Management; Administrative & Financial; Commercial & Sales• Retail IT: Architecture & Solution design; Oracle Retail Suite (ORMS, OReIM, OReSA, ORSIM, ORPM, ORTM) versions 9, 14.1, 15 and 16; Oracle Retail Cloud Suite (ORMFCS, ORIMCS, ORPCS, ORICS) v19
Vitor Hugo Barros's Current Company Details
Capgemini
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Delivery Director | Head of Digital Commerce | Head of Salesforce (DCX) Porto Hub
Porto, PT
- Website:
- capgemini.com
- Employees:
- 321265
Vitor Hugo Barros Work Experience Details
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Delivery Director | Head Of Digital Commerce | Head Of Salesforce (Dcx) Porto HubCapgeminiPorto, Pt
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Delivery Director | Head Of Salesforce Porto HubCapgemini Oct 2023 - PresentPorto, Portugal
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Client Services Director EmeaOsf Digital Feb 2023 - Sep 2023Porto, PortugalSelected Customers: M&S (Fashion - Global); L'Occitane (Beauty - Global); Eurostar/Thalys (Travel - UK); Troia/Caprice (Hospitality - UK); Baccarat (Homeware - FR)Main responsibilities:• Led Enterprise Architects, Consultants and Programme Managers practice in EMEA (Head of)• Owned, coordinated and supported pre-sales in EMEA and Loyalty Management (global) - including roadmap definition, scoping, implementation proposals, Statements of Work, and staffing plans• Collaborated with Sales and Marketing teams defining go-to-market strategy as a Multi-Cloud and Salesforce Loyalty Management expert, preparing company offerings, producing and presenting thought leadership content• Managed Delivery capability and capacity according to sales objectives and pipeline, including team hiring, training, and allocation plans• Oversaw implementation initiatives, ensuring customer success via appropriate communication with delivery teams, customer leaders, and executives towards risk mitigation and issues resolution• Monitored and controlled division and programme KPIs• Managed feedback and follow-ups at the end of engagements with clients -
Multi-Cloud Delivery Director EmeaOsf Digital Apr 2021 - Mar 2023Porto, PortugalSelected Customers: ASOS (Fashion - UK); Perfumes & Companhia (Beauty - PT); Harvey Nichols (Department Store - UK); Wells (Beauty - PT); Stockday (Beverages - RO); Delivery Director responsible for developing and running Salesforce Core & Marketing EMEA Delivery Center, which included multi-cloud and all non-commerce Salesforce initiatives in the region. Pre-sales and go-to-market Salesforce Multi-Cloud Consultant.Selected accomplishments:• Advanced the team's aggressive organic growth plan from 30+ to 70+ under 1 year• Implemented delivery center re-structuring to a practice/portfolio organisation, for easier scaling and higher specialisation• Enabled new business areas for OSF and Salesforce (such as Loyalty Management and Data Cloud) by providing thought leadership, supporting go-to-market strategy definition, establishing and fostering partnerships• Supported integration of new acquisitions and associated company re-structures• Introduced formal Programme Management, Enterprise Architecture, and Business Consultancy layers in the company methodology for complex multi-cloud digital transformation initiatives
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Programme Manager (Retail) For Erp Cloud Implementation ProgrammePepco Cee Nov 2019 - Apr 2021Poznań, Wielkopolskie, PolandResponsible and main point of contact for the overall programme, engaging with executive and programme leadership, business, external partners and internal teams. Accountable for Retail implementation team covering cloud SaaS implementation/extensions, integration, data migration, reports, testing and cutover work streams. Implementation of a recently developed waterfall+agile methodology. Projected team: 4 managers and 30+ consultants distributed in Poland, UK, Portugal and India. ORMFCS v19, ORIMCS v19, ORPCS v19, ORICS v19Selected accomplishments:• Confirming programme high-level timelines and approach (following discussion and alignment during pre-sales)• Defining and implementing the programme governance model, team structure and ways of working• Leading programme engagement workshops with Pepco and external partners (e.g. Change Management) -
Managing ConsultantWipro Jun 2013 - Apr 2021Porto, PortugalCustomers: Pepco (Fashion - EMEA); Primark (Fashion - EMEA & US); Debenhams (Fashion - UK)• Managed multicultural distributed teams organised in different projects/disciplines within strategic initiatives• Defined the approach, roadmap, methodology, and structure of medium to large programmes and initiatives• Planned and ensured the team development strategy, including capacity, up-skilling and career development• Ensured external and internal stakeholder management and alignment, including delivery and financial performance• Identified, assessed and solved complex business problems according to the strategic initiatives set by the retailer's senior management• In pre-sales context: analysed and responded to RFPs, prepared and discussed SOWs and other contractual materials, engaged with internal stakeholders (including management, solution, resourcing, legal, financial, risk management), external partners and prospective client -
Principal Consultant (Business Consultant & Project Manager)Wipro Jun 2009 - May 2013Porto, PortugalCustomers: Sonae Group (Portugal); Fashion Division (Fashion - EMEA); Sportzone (Sports Apparel - Iberia & Turkey); Worten (Electronics - Iberia)• Managed complex software projects involving multidisciplinary teams• Applied defined standards and methodologies for project, team, schedule, budget, risk and scope management• Led consultancy assignments to study and enhance retailer initiatives and negotiate possible solutions• Assisted major retailers to monitor their existing business practices, identifying weaknesses and improvement opportunities and recommended options and solutions• Ensured solution architecture definition for complex software solutionsSelected accomplishments:• Managed Internation Trade, M&A, VAT change complex and critical projects to ensure legal compliance (in very short notice), administrative savings and increase supply chain efficiency• Provided Financial and Supply Chain retail consultancy for Sonae’s franchising. B2B and new business models projects• Defined architecture guidelines for Sonae's systems globalisation: multicurrency, multilanguage and multicharacter implementation projects
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Associate Consultant (Business Analyst)Wipro Jun 2007 - May 2009Porto, PortugalCustomers: Sonae Group (Portugal); Continente (Grocery - Portugal); Worten (Electronics – Spain)• Defined retail processes for specific business needs• Prepared software solution scenarios to address identified business needs• Interaction and validation of retail processes and IT solutions with end-users• Led software development teamsSelected accomplishments:• Defined business and systems processes for an International Trade supply chain scheme, leading the development team on its implementation• Designed and led the development of a data migration framework for two M&A at Sonae Group: Carrefour and Boulanger integration - Administrative & Financial, Supply Chain and Commercial domains
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Engagement Manager For Oracle Retail ProgrammePrimark Sep 2017 - Oct 2019Dublin, IrelandAccountable for 3rd party partners relationship and engagement with Oracle Retail implementation programme. ORMS v15, ORTM v15, ORPM v15, OReIM v15.Head of Engagement Management (Apr 2019 - Oct 2019):• Accountable for the overall relationship and engagement of external partners with the programme• 27 external partners in Buying & Merchandising, Supply Chain, Finance and Retail areas, representing 50% of the overall programme budget Engagement Manager - Buying & Merchandising (Sep 2017 - Apr 2019):• Contract and change management: commercial contracts, scope definition and legal review; change requests; financial management• Planning, governance and day to day management: programme plan and milestones alignment; alignment of processes, organisational structures and communication channels; active risk mitigation; act on escalations; fostering a "one team" culture with the other programme teams• Solution and delivery alignment with Oracle Retail programme: alignment of Oracle Retail terminology, processes and technology with the partner-specific context; promoting architectural and technical issue resolution between different teams in the programme -
Oracle Retail Manager For Buying & Merchandising Roadmap 2020 ProgrammeDebenhams Apr 2015 - Aug 2017London, England, United KingdomResponsible for delivery of Oracle Retail implementation (Fundamentals, Sourcing, Order to Receipt, Receipt to Sell, Inventory Management) - Integration, Extensions, Reports/Dashboards, Data Migration, Testing and Cutover verticalsDelivery Release Manager for Transition State 3 - Order Management & Stock File (Feb 2017 - Aug 2017):• ORMS v16 (Supply Chain, Inventory Management, Stock Ledger), ORTM v16, ORPM v16, OReSA v16• Integration, Data Migration, Cutover and Technical Architecture during Elaboration (functional design) phase• Consultancy/Q&A remaining areas• Build phase onwards (build, testing, go live and rollout)Integration Manager B&M 2020 Programme - all releases (Jul 2016 - Jun 2017):• 20+ team size in UK, Portugal and India geographies• Build phase onwards (build, testing, go live and rollout)Delivery Release Manager for Transition State 2 - Master Data (Apr 2015 - Feb 2016):• ORMS v14.1 (Foundation Data), ORPM v14.1• Integration & Data Migration during Elaboration (functional design) phase• Consultancy/Q&A remaining areas -
Senior Business ConsultantDebenhams Feb 2016 - May 2016London, England, United KingdomProvided Management, Oracle Retail and Business consultancy as part of Debenhams Business vertical.Duties included:• Planing and defining work methodologies for Business Analysts (BA) team• Restructuring and leading BA team• Business and IT consulting for foundation data (specifically locations and VAT)• Coordinating non-functional requirements specification
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Senior Business/It Consultant & Manager For Omni-Channel ProgrammeWorten España Jun 2013 - Apr 2015Porto, PortugalPlayed multiple key roles in the programme during its entire lifecycle:Solution Architect / Senior IT Consultant (Jan 2014 – Apr 2015):• Defined the IT systems architecture for Supply Chain and Store Processes streams;• Defined the implementation strategy for Supply Chain and Store Processes streams;• Provided Quality Assurance and advisory to the implementation projects.Project Manager (Jan 2014 – Aug 2014):• Accountable for Store Processes and Supply Chain projects;• Supported the selection process and managed the IT implementation partners.Programme Manager (Jan 2014 – Mar 2014):• Responsible for the programme’s streams: Store Processes, Store Concept, Supply Chain, Commercial Policies, Management Information, After Sales and Content ManagementSenior Business Consultant (Jun 2013 – Dec 2013):• Defined the Supply Chain and Store Processes group of business processes;• Supported the definition of Store Concept, Commercial, Range & Pricing group of business processes;• Advised on the structure and phasing for the implementation programme. -
Oracle Retail Invoice Matching (Oreim) AnalystEnabler Feb 2005 - May 2007Porto, PortugalCustomer: Sonae Group (Portugal)• Designed software solutions to address specific business requirements• Developed designed software solutionsSelected accomplishments:• Designed and implemented a new automated services invoice matching process for Sonae Group• Implemented Sonae Group’s electronic invoice matching process
Vitor Hugo Barros Skills
Requirements Analysis
Project Management
Pl/sql
Business Analysis
Business Process
Sql
Business Requirements
Solution Architecture
Software Project Management
Oracle
Software Development
Consulting
Requirements Gathering
Erp
Uml
Etl
Business Intelligence
Vitor Hugo Barros Education Details
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Business Administration And Management, General -
Artificial Intelligence: Knowledge And Decision Technologies -
Computer Science Engineering
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Computer Science Engineering
Frequently Asked Questions about Vitor Hugo Barros
What company does Vitor Hugo Barros work for?
Vitor Hugo Barros works for Capgemini
What is Vitor Hugo Barros's role at the current company?
Vitor Hugo Barros's current role is Delivery Director | Head of Digital Commerce | Head of Salesforce (DCX) Porto Hub.
What is Vitor Hugo Barros's email address?
Vitor Hugo Barros's email address is vi****@****ail.com
What schools did Vitor Hugo Barros attend?
Vitor Hugo Barros attended Porto Business School, Instituto Superior De Engenharia Do Porto, Instituto Superior De Engenharia Do Porto, Instituto Superior De Engenharia Do Porto.
What skills is Vitor Hugo Barros known for?
Vitor Hugo Barros has skills like Requirements Analysis, Project Management, Pl/sql, Business Analysis, Business Process, Sql, Business Requirements, Solution Architecture, Software Project Management, Oracle, Software Development, Consulting.
Who are Vitor Hugo Barros's colleagues?
Vitor Hugo Barros's colleagues are Mariamicheal Raj S, Aarti Mohite, Shubham Pramanik, Vinay Chikkala, Kaveri Kalmegh, Eirik Lund Rikstad, Ramkumar Lakshminarayanan.
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