Vitória Borba Email & Phone Number

Porto Alegre, RS, BR

Chicago, Illinois, United States

• Led sprints using SCRUM and Kanban, organizing tasks and ensuring project timelines were met while collaborating with full-stack developers across different countries.
• Prioritized and refined the product backlog to ensure alignment with company goals and client needs.
• Streamlined workflows to reduce delivery times and costs, optimizing the logistics process.
• Managed the inventory and logistics of LED boards shipped to the UK, Middle East, Canada, USA, and other countries, ensuring efficient delivery.
• Conducted rigorous product testing across firmware and software, documenting results to streamline developer workflows and resolve issues efficiently.
• Negotiated shipping quotes with international logistics providers, securing cost-effective solutions for global distribution.

Chicago, Illinois, United States

• Successfully delivered 10+ applications and iframes by managing cross-functional teams, multitasking, and ensuring stakeholder alignment in high-pressure environments.
• Collaborated extensively with designers to align projects with client brand guidelines, incorporating feedback to ensure a consistent and high-quality user experience.
• Served as the primary point of contact for high-profile real estate clients, managing expectations and maintaining open communication throughout the project lifecycle.
• Maintained project control by using strong analytical and organizational skills, ensuring milestones were met and quality standards upheld.
• Managed multiple projects simultaneously, prioritizing tasks based on project significance.
• Monitored and adjusted project scope, budgets, timelines, and processes, ensuring clear communication with stakeholders regarding changes.

• Consistently achieved KPIs established in collaboration with strategic partners.
• Focused on partner relationship management and support to ensure alignment and success.
• Developed and executed comprehensive plans to maximize partner-driven sales opportunities.
• Refined strategies to expand market reach and accelerate market penetration through strategic partners.
• Collaborated with product and tech teams to increase the number of active users.
• Led monthly business reviews with strategic partners to ensure productivity and drive KPIs; educated and mobilized internal stakeholders to promote company goals.

• Led monthly performance reporting for integrated platforms.
• Facilitated onboarding meetings for new commercial and technological partnerships.
• Contributed to drafting contracts and defining revenue share goals.
• Designed and executed strategies to maximize partner-driven sales opportunities.
• Documented daily team processes, identifying areas for improvement.
• Created and managed centralized spreadsheets for technical information on integrated platforms.

• Built and maintained relationships with commercial partners and influencers, driving strategic collaboration.
• Onboarded new partner agencies, ensuring smooth integration into the partnership ecosystem.
• Conducted regular meetings with influencers to strategize campaigns and review performance insights.
• Performed market research to identify growth opportunities and trends within the partnership ecosystem.
• Streamlined operational processes by organizing and maintaining key data for efficiency.

Pelotas, Rio Grande Do Sul, Brasil

• Provided user support via email and WhatsApp.
• Handled critical customer cases through telephone communication.
• Managed compensation claims for cargo damage, loss, and theft.
• Resolved tax-related issues by coordinating with SEFAZ.
• Collaborated with carriers via Portal, telephone, and email to ensure smooth logistics operations.

Pelotas, Rio Grande Do Sul, Brasil

• Provided user support via email and WhatsApp.
• Resolved critical customer cases through telephone communication.
• Managed compensation claims for cargo damage, loss, and theft.
• Verified tax compliance issues with SEFAZ.
• Coordinated with carriers via Portal, telephone, and email to streamline logistics.