Provided direct support to the IT executive, overseeing multiple workforce and labor-related projects in Brazil.Overseed IT operations projects, including migrations, tooling adoption, process improvements, and application lifecycle management, for a global portfolio of over 80 applications.Led the Work Experience program in Brazil, handling everything from conception to execution for more than 20 projects focused on development, engagement, attraction, and inclusion.Conducted various quantitative and qualitative research studies for project planning and results analysis.Mentored interns and junior professionals.

Collaborated from discovery to execution on the transformation of legacy applications to user-friendly web application.Gathered and translated business requirements into high-quality deliverables such as user flows, wireframes, and prototypes.Initiated the efforts to transform a global platform into a more accessibility application, generating user experience improvements and enhancing the accessibility score.

Direct support for the IT executive and projects both locally and globally, contributing to winning the IT and Telecom Executive of the Year award at IT Forum in 2019 and 2020.Collaborated executing internal communication projects, including layout design, copywriting, video production, and overall graphic materials.Contributed to the implementation of the first program for the inclusion of neurodiverse professionals. Recognized by the General Manager of IBM Brazil at the time, Katya Vaskys.