Flexible IT professional with extensive experience in managing server infrastructures and data-center operations across multiple platforms. Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and trouble-shooter comfortable managing systems, projects and teams in a range of IT environments. Adept at creating and implementing security policies and vulnerability management programs. An experienced people manager leading teams of servers, support technicians, network engineers, and help desk associates focused on customer support satisfaction as well as meeting SLAs