Managing a team responsible for global identity management operations, including the areas of Windows, Unix, Sybase, Oracle, MSSQL, IBMi, VMS, RSA, CyberArk, BladeLogic, Mainframe (RACF & ACF2), Active Directory, & SunOne LDAP. Currently focused on the integration of manual and automated provisioning processes into an automation hub to further expand the automation capabilities of the Identity organization, resulting in less customer requests, less delay for customer in obtaining necessary access to do their job, and increased security within the organization with elimination of manual processes and increased adherence to security controls.

Current duties include operational and resource metrics analysis and reporting; department and organizational process definition and improvement; participating in the development and implementation of a hosting organizational model with proper staffing alignment; perform project management duties on departmental and organizational initiatives to ensure activities are completed on time and exceed expectations; participant of Enterprise Security Program, helping to develop the direction of and reporting from the program; and manage the enhancement of the portfolio of internally developed Security applications to meet the expanding needs of our customers, further integration efforts from acquisitions, and increased automation for departmental efficiencies.Currently seeking CISM and CISSP Certification.

Performing support duties for bill entry team, such as filing, data entry, mail sorting, calling utilities, client research, and preparing mailings, as well as completing a number of daily tasks within our database system required for the processing of utility bills.

Performing clerical duties, such as filing, answering phones, preparing bulk mailings, creating newsletters, ordering office supplies, processing timesheets, and student database data entry, as well as annual report research and analysis.