Vitthal Patil Email and Phone Number

As a seasoned professional with over 15 years of experience in the automotive and service sectors, I have honed my expertise in after-sales service, quality management, production, and business excellence. My journey has been driven by a commitment to customer satisfaction, process improvement, and innovative solutions that drive business growth.Currently, I serve as the Senior Manager – Fleet Care & Value Added Services at Tata Motors Limited. In this role, I lead the design and development of value-added services for commercial vehicles, achieving significant increases in service adoption and customer satisfaction. My responsibilities include creating comprehensive business strategies, enhancing vehicle share of business for key accounts, and collaborating with cross-functional teams to develop competitive pricing proposals.Previously, at Daimler India Commercial Vehicles Pvt. Ltd., I directed technical and service support for domestic markets, fostering strong dealer and customer relationships and leading initiatives that significantly reduced service response times and warranty costs. My experience at MCV Bus and Coach India Pvt. Ltd. and Sandvik Asia Pvt. Ltd. further solidified my skills in product quality, process audits, and project management.I hold an MBA in Marketing Management from NMIMS University, a B.Tech in Mechanical Engineering from Vellore Institute of Technology, and several professional certifications in eMobility, electric vehicle engineering, and quality management systems.I am passionate about leveraging my technical expertise and leadership skills to drive customer-oriented solutions and foster long-term business relationships. Let's connect if you're interested in discussing industry trends, innovative service strategies, or potential collaboration opportunities.