Chief Executive Officer
CurrentFounder and CEO of the largest independent BPO in Oman.
Feb 2019 - Present
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Vittorio Nicolardi Email & Phone Number
Chief Executive Officer at Omni digital experience LLC
at
Omni digital experience LLC
1 work email found
@aispik.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Chief Executive Officer at Omni digital experience LLC
Location
Muscat, Masqaţ, Oman
Who is Vittorio Nicolardi? Overview
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Quick answer
Vittorio Nicolardi is listed as Chief Executive Officer at Omni digital experience LLC at Omni digital experience LLC, based in Muscat, Masqaţ, Oman. AeroLeads shows a work email signal at aispik.com and a matched LinkedIn profile for Vittorio Nicolardi.
Vittorio Nicolardi previously worked as Chief Executive Officer at Omni Digital Experience Llc and Chief Care Officer - Jawwy at Stc. Vittorio Nicolardi holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from The Open University Business School.
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Email format at Omni digital experience LLC
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{first}@aispik.com
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Profile bio
About Vittorio Nicolardi
30 years of management experience matured in several startups and international projects in the telecommunication, insurance and media business. Extensive expertise in digital transformation programs. Strategic development, implementation and optimization of Customer Experience Management programs in multiple contact channels (e.g. Contact Centers, self-care, direct sales). Deep knowledge of Process and metrics design. Specific focus on Quality, Cost reduction and OPEX containment. Strong communicator with solid Program, Project and Change Management background acquired in more than 10 years of consulting and working at CXO level.
Listed skills include Telecommunications, Crm, Customer Experience, Start Ups, and 29 others.
Current workplace
Vittorio Nicolardi's current company
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13 roles · 33 years
Vittorio Nicolardi work experience
A career timeline built from the work history available for this profile.
Chief Care Officer - Jawwy
Interim and shadow management of all the Care functions during the start-up of Jawwy, the mobile digital spin off of STC.
Jan 2016 - Dec 2016
Head Of Crm
Responsible for the Customer Experience Management of the leading sport pay TV in the Middle East. Operations cover 23 different countries in the MENA region.
Jan 2014 - Dec 2015
Senior Manager Customer Care
Coordination of the customer management activities of all international operations of the Ooredoo group (14 countries, 110+ million customers, 3000+ FTEs in Customer Care).
Jul 2012 - Dec 2013
Business Process Manager - Ceo Office
Responsible at enterprise level of the cross functional activities related to Business Process Management.
Mar 2010 - Jul 2012
Director
Director of a media developer, publisher and consultancy. Development of travel related content in various formats for the Czech and Slovak market (branded T-Mobile and Telefonica).
Jul 2007 - Mar 2010
Senior Consultant
Selected projects:Management of a large Change initiative (13 sub-projects, 40+ consultants, +4M EUR consultancy budget) for OTE, the Greek public incumbent operator (2005-2007).Customer Care Expert for Alfa, Beirut, Lebanon (2004)Supervised the reorganization of the Customer Care department to achieve previously defined KPIs with only 80% of the.
Jun 2001 - Jun 2007
Senior Consultant
Senior consultant for the Telecom practice in Czech Republic and in Central Europe.
Jun 2000 - May 2001
Senior Consultant
Establishment of the Customer Care department in the start up phase of Wataniya Telecom, Kuwait. Shadow management of the Customer service department at launch.
Jun 1999 - Jun 2000
Intranet/Internet Project Manager
Launch of the Corporate Web site. Project management and coordination of all internal and external stakeholders. Responsible for the full online presence (Intranet, Extranet, HR and PR portals).
Oct 1998 - Apr 1999
Manager - Online
Structure design and management of the corporate web and intranet sites.
May 1996 - Jun 1998
Customer Care Specialist
Responsible for the definition of the user requirements during the design process of the first CRM tools developed for the Customer Service department.
1993 - 1998
~5 yrs
Scriptwriter
Published in the best selling Italian comic magazine (700.000 copies a week) and in several other countries around the world (e.g. France, Brazil, Greece). Disney Academy Associate.
Jan 1993 - Dec 1994
1 education record
Vittorio Nicolardi education
FAQ
Frequently asked questions about Vittorio Nicolardi
Quick answers generated from the profile data available on this page.
What company does Vittorio Nicolardi work for?
Vittorio Nicolardi works for Omni digital experience LLC.
What is Vittorio Nicolardi's role at Omni digital experience LLC?
Vittorio Nicolardi is listed as Chief Executive Officer at Omni digital experience LLC at Omni digital experience LLC.
What is Vittorio Nicolardi's email address?
AeroLeads has found 1 work email signal at @aispik.com for Vittorio Nicolardi at Omni digital experience LLC.
Where is Vittorio Nicolardi based?
Vittorio Nicolardi is based in Muscat, Masqaţ, Oman while working with Omni digital experience LLC.
What companies has Vittorio Nicolardi worked for?
Vittorio Nicolardi has worked for Omni Digital Experience Llc, Stc, Bein Media Group, Ooredoo Group, and Nawras.
How can I contact Vittorio Nicolardi?
You can use AeroLeads to view verified contact signals for Vittorio Nicolardi at Omni digital experience LLC, including work email, phone, and LinkedIn data when available.
What schools did Vittorio Nicolardi attend?
Vittorio Nicolardi holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from The Open University Business School.
What skills is Vittorio Nicolardi known for?
Vittorio Nicolardi is listed with skills including Telecommunications, Crm, Customer Experience, Start Ups, Strategy, Team Leadership, Business Process Improvement, and Business Strategy.
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