Vivek Verma

Vivek Verma Email and Phone Number

Deputy General Manager | Global Business - Voice | Middle East and Africa @ Airtel Business
Gurugram, HR, IN
Vivek Verma's Location
Gurugram, Haryana, India, India
Vivek Verma's Contact Details

Vivek Verma work email

Vivek Verma personal email

About Vivek Verma

Over 15 years of experience in international long-distance, wholesale, and retail voice services, with expertise in A2P carrier account management.Proven track record in managing and selling Enterprise, SMS/A2P, and Value-Added Services (VAS) products.Comprehensive knowledge of marketing, billing, and all operational aspects of international wholesale and retail carrier voice operations.

Vivek Verma's Current Company Details
Airtel Business

Airtel Business

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Deputy General Manager | Global Business - Voice | Middle East and Africa
Gurugram, HR, IN
Employees:
3084
Vivek Verma Work Experience Details
  • Airtel Business
    Deputy General Manager | Global Business - Voice | Middle East And Africa
    Airtel Business
    Gurugram, Hr, In
  • Airtel Business
    Deputy General Manager | Global Business - Voice | Middle East & Africa
    Airtel Business Jun 2024 - Present
    India
  • Airtel Business
    Senior Regional Manager | Global Business - Voice | Middle East & Africa
    Airtel Business Sep 2021 - May 2024
    Gurugram, Haryana, India
  • Sify Technologies Limited.
    Deputy Manager - Global Voice Business
    Sify Technologies Limited. Aug 2018 - Sep 2021
    Noida
    Handling over 20+ accounts with Net Revenue Target.- To ensure Enterprise ILD and wholesale traffic on the network from International Key Partners- Analyzing the Voice Business and strategies for encouraging cross selling opportunities (Enterprise & SMS/A2P) to grow the business in term of overall market share.- To co-ordinate with internal teams and ensure effective end to end service delivery.- Initiate action to escalate or expedite provisioning issues, as required, to… Show more Handling over 20+ accounts with Net Revenue Target.- To ensure Enterprise ILD and wholesale traffic on the network from International Key Partners- Analyzing the Voice Business and strategies for encouraging cross selling opportunities (Enterprise & SMS/A2P) to grow the business in term of overall market share.- To co-ordinate with internal teams and ensure effective end to end service delivery.- Initiate action to escalate or expedite provisioning issues, as required, to minimize delays in meeting customer committed delivery dates for service.- Enter into Monthly, Quarterly or long term bilateral deals with associated customer/ vendor.- Interaction with international accounts/ operators for enhancing traffic & revenue.- To understand, mature and develop major strategic and key accounts- Ensuring A2P/SMS business to bundle with voice. Show less
  • Route Mobile Limited
    Manager - Global Voice Business
    Route Mobile Limited Aug 2017 - Aug 2018
    New Delhi Area, India
    - Handling over 50+ accounts with Net Revenue Target.- To ensure Enterprise ILD and wholesale traffic on the network from Route Mobile verticals and other key partners.- Analyzing the Voice Business and strategies for encouraging cross selling opportunities (Enterprise & SMS) to grow the business in term of overall market share. - To co-ordinate with internal teams and ensure effective end to end service delivery contributing to customer delight.- Initiate action to escalate or… Show more - Handling over 50+ accounts with Net Revenue Target.- To ensure Enterprise ILD and wholesale traffic on the network from Route Mobile verticals and other key partners.- Analyzing the Voice Business and strategies for encouraging cross selling opportunities (Enterprise & SMS) to grow the business in term of overall market share. - To co-ordinate with internal teams and ensure effective end to end service delivery contributing to customer delight.- Initiate action to escalate or expedite provisioning issues, as required, to minimize delays in meeting customer committed delivery dates for service.- Enter into Monthly, Quarterly or long term bilateral deals with associated customer/ vendor.- Negotiate with supplier to bring the best Net cost for termination to achieve the better margin.- To provide detailed tracking and status MIS for day to day operations.- Interaction with international accounts/ operators for enhancing traffic & revenue.- To understand, mature and develop major strategic and key accounts- Selling and Managing ITFS, UIFN and LNS including other VAS services Account.- Ensuring A2P/SMS business to bundle with voice.- Handled team of one. Show less
  • Aircel
    Deputy Manager -Global & Wholsale Carrier Voice Business
    Aircel Jul 2016 - Aug 2017
    Gurgaon, India
    - Handling global voice carriers and operators.- Co Ordination to utilize Aircel domestic network traffic into international channels to produce healthy revenue aligned with AOP.- Negotiate long/ short terms SWAP with carrier/ operators , ensure smooth timely completion and add more values.- Provide solution approach to establish and manage long term relationship with accounts and generate revenue adding various services ( SMS - A2P / ITFS )- Provide routing… Show more - Handling global voice carriers and operators.- Co Ordination to utilize Aircel domestic network traffic into international channels to produce healthy revenue aligned with AOP.- Negotiate long/ short terms SWAP with carrier/ operators , ensure smooth timely completion and add more values.- Provide solution approach to establish and manage long term relationship with accounts and generate revenue adding various services ( SMS - A2P / ITFS )- Provide routing and destination support to add better portfolio of offering services.- Support cross functional team to keep track of accounts financial and credit health. Show less
  • Tata Communications
    Senior Executive- Global Voice Solution (Gvs)
    Tata Communications Mar 2012 - Jul 2016
    Mumbai Area, India
    -Handling over 80+ accounts with Net Revenue Target of US$ 1.1 MN per annum (2014- 2015). -To ensure Wholesale ILD traffic on the network from captive Tata verticals and domestic operators is in line with AOP targets.-Analyzing the Voice Business and strategies for encouraging cross selling opportunities to grow the business in term of overall market share. -To co-ordinate with internal teams and ensure effective end to end service delivery contributing to customer… Show more -Handling over 80+ accounts with Net Revenue Target of US$ 1.1 MN per annum (2014- 2015). -To ensure Wholesale ILD traffic on the network from captive Tata verticals and domestic operators is in line with AOP targets.-Analyzing the Voice Business and strategies for encouraging cross selling opportunities to grow the business in term of overall market share. -To co-ordinate with internal teams and ensure effective end to end service delivery contributing to customer delight.-Initiate action to escalate or expedite provisioning issues, as required, to minimize delays in meeting customer committed delivery dates for service Enter into Monthly, Quarterly or long term bilateral deals with associated customer/ vendor.-Negotiate with supplier to bring the best Net cost for termination to achieve the better margin.-To provide detailed tracking and status MIS for day to day operations.-Interaction with international operators for enhancing traffic & revenue.-To understand, mature and develop major strategic accounts.- Selling and Managing ITFS ,UIFN and LNS Including other VAS services Account- Group Admin of Inter Communication Platform ,Ensuring to Create ,Branding and Available to each and every participant easily and effectively. Show less
  • Smartbridge Trading Solutions Pvt Ltd
    Asst. Manager - Carrier Relation
    Smartbridge Trading Solutions Pvt Ltd May 2009 - Mar 2012
    Noida Area, India
    -Establish long-term cooperation with international and local VOIP companies. -To Generate Lead sales of VoIP minutes business for their IP Carrier business worldwide. -Account Management and support to all customers in the worldwide &Business Development efforts to identify new routes buy / sell relationships and IP carriers.-Conduct negotiations, sign contracts with potential customers.-Continuously follow up the quality (ASR, ACD, PPD, FAS).-Monitor… Show more -Establish long-term cooperation with international and local VOIP companies. -To Generate Lead sales of VoIP minutes business for their IP Carrier business worldwide. -Account Management and support to all customers in the worldwide &Business Development efforts to identify new routes buy / sell relationships and IP carriers.-Conduct negotiations, sign contracts with potential customers.-Continuously follow up the quality (ASR, ACD, PPD, FAS).-Monitor both wholesale and retail traffic.-Send and accept notifications, do necessary increases and decreases of rates.-Test the quality of routes with co-ordination of technical team.-Drive revenue growth by increasing sales volume.-Manage LAN & switch Interface for our services.-Lead HR Activity within organization and Drive various placement Campus across the Indian Leading Engineering Colleges , Expertise in Candidate Screening ,Recruiting and Placement . Show less

Vivek Verma Skills

Voip Ip Routing Telecommunications Sip Business Development Account Management Project Management Networking Iptv Pre Sales Management Pstn Public Relations Carrier Relations Managed Services Product Management Team Management Wireless Mobile Devices Vas Unified Communications Switches Mpls Gsm Telephony Broadband Solution Selling Voice Solutions Interconnection Branding Voip Protocols Sip Call Routing Lns Human Resources Recruiting Talent Acquisition Ild Voice Over Ip Session Initiation Protocol Value Added Services Internet Protocol Wireless Technologies Multiprotocol Label Switching

Vivek Verma Education Details

Frequently Asked Questions about Vivek Verma

What company does Vivek Verma work for?

Vivek Verma works for Airtel Business

What is Vivek Verma's role at the current company?

Vivek Verma's current role is Deputy General Manager | Global Business - Voice | Middle East and Africa.

What is Vivek Verma's email address?

Vivek Verma's email address is vi****@****ail.com

What schools did Vivek Verma attend?

Vivek Verma attended Rajiv Gandhi Prodyogiki Vishwavidyalaya, Centre For Development Of Advanced Computing.

What are some of Vivek Verma's interests?

Vivek Verma has interest in Science And Technology.

What skills is Vivek Verma known for?

Vivek Verma has skills like Voip, Ip, Routing, Telecommunications, Sip, Business Development, Account Management, Project Management, Networking, Iptv, Pre Sales, Management.

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