It Infrastructure Analyst
Mumbai Area, India
As an IT Infrastructure Analyst, I was responsible for managing and optimizing the company's IT infrastructure to ensure smooth and efficient operations. My role involved maintaining hardware and software systems, troubleshooting technical issues, and implementing solutions to improve infrastructure performance.Key Responsibilities: Infrastructure Management: Managed and maintained IT infrastructure, including servers, networks, and storage systems. Technical Support: Provided technical support and troubleshooting for hardware and software issues, ensuring minimal downtime and disruption. System Upgrades: Planned and executed system upgrades and patches to enhance performance and security. Network Management: Monitored and optimized network performance to ensure reliable and efficient connectivity. Backup and Recovery: Implemented and managed backup and disaster recovery solutions to protect data integrity and availability. Documentation: Maintained detailed documentation of infrastructure configurations, processes, and procedures. Vendor Management: Coordinated with vendors for procurement, maintenance, and support of IT infrastructure components.