Lead international/domestic logistics & operations. Responsible for,• Building and scaling the domestic and cross border logistics across the global ports and domestic corridors.• Optimising the cost strategically by introducing new processes and vendors.• Designing and executing the processes/SOPs to improve the efficiency across functions.• Defining the breaches and improving service level.• Onboarding the right set of shipping lines and custom clearing agencies across the functional ports.

Key Areas of focus: Research, Planning and Strategy, Technology Implementation, Supply chain Management, Designing and execution of SOPsTechnologies: SQL, MS-Excel, MS word• Managed supply chain optimization & Technology implementation of first & mid mile operations• Steered cross-functional teams to design & develop new products, SOPs along with key strategic initiatives• Introduced and implemented the "Self Drop" feature in B2B FIrst mile operations for self drop clients and saved the overall first mile processing time.• Implemented FLMS ( Facility layout management system) to improve visibility of shipments in facilities/warehouses and enhanced performance of hubs/warehouses.

• Introduced and implemented the "Document Scan App" to track the B2B documents and minimize the missing chances in the Delhivery network.• Defined the calculation logic for FM USL metrics and prepared the SOP to measure the pickup performance.• Improved automation through dashboards & SQL queries to drive process adherence of facilities• Conducted AS-IS analysis and Time Motion Study to improve the service level of the hubs• Optimized and streamlined the B2B first-mile operation processes to make it smooth and trackable.• Worked closely with the product team to provide the solution and implement new products in the Delhivery network.

• Pibit gives online presence to restaurants, bars, cafes, and salons with push notification service to send real-time exciting offers and coupons to the customers.• Tied up with 24 clients & cultivated approximately 8000 users in Roorkee and Dehradun with the help of digital marketing, organizing events, and marketing campaigns.• Excelled their Sales by 50k+ per month by sending on average 5-7 customers per day through Pibit.•Bootstrapped the startup and generated a revenue of 2.2 Lacs with a gross profit margin of 22.7%.•Derived the strategies to improve the customer experience along with the possible low customer acquisition cost.

• This is IIT Roorkee's cultural fest celebrated every year.• Received 4000 registrations in all the events and hosted the events successfully.• 21 events were conducted within 3 days with 1700 students registrations in a single event.