Highly experienced Technical Support Executive with 8+ years of expertise in delivering top-tier technical assistance, resolving complex issues, and driving customer satisfaction. Proven track record of success in:- Technical troubleshooting and problem-solving- Leadership and team mentoring- Process improvement and implementation- Customer relationship building and managementSkilled in:- Operating Systems (Windows, Linux, macOS)- Software (Microsoft Office, Anydesk, Antivirus, etc.)- Hardware (Desktops, Laptops, Printers, Networking devices)- Certifications (MCP, Kaspersky certified, SonicWall, CST-ETA)Passionate about staying up-to-date with industry trends and emerging technologies. Dedicated to leveraging my expertise to drive business growth and customer success."Let's connect and explore opportunities to collaborate and innovate!"