Vivekananda B S Email & Phone Number

Singapore, Singapore

Singapore, Singapore

-- Provided technical expertise in Cloud, Cyber security, Endpoint protection and Data Management solutions, supporting sales teams in understanding client pain points and needs.-- Demonstrated a solid understanding of cybersecurity principles, including threat detection, vulnerability management, incident response, and risk assessment.-- Conducted.

Bengaluru, Karnataka, India

-- Interacted with application users to gather specifics on the impact and nature of the situation.-- Used ITIL best practices to support affected business units by managing, directing, coordinating and communicating across multiple technical and non-technical teams which include application, infrastructure, third party suppliers, and business units..

Bangalore Urban, Karnataka, India

-- Defining cloud migration strategy for complex and multi-tier applications from on-premises to Oracle Cloud infrastructure & Integrating with IDCS -- Designing and implementing Cloud Infrastructure Networks, using Internet gateway, Routing gateway, Fastconnect, Direct connect, IPSec VPN, LBaaS, ACL, Security Lists, Route Tables, Security Groups.-- Plan.

Singapore

-- Handled technical conversations with customers IT team to identify competitive space for our brand, both strategically and creatively ensuring the right architecture and functionality and prepare POC for client’s expectations.-- Clarified strategic and operational problems and successes with management. Prepared recommendations for organizational.

Bengaluru Area, India

-- Acted as the first Point of contact person and took ownership of customer issues reported; saw problems through to resolution and created knowledge base articles.-- Followed standard procedures for proper escalation of unresolved issues to the appropriate internal teams.-- Reproduced issues in lab environment. Clearly documented use cases with.

Bengaluru Area, India

-- Led team of junior engineers to provide managed services to multiple clients.-- Collaborated with decision makers of project teams, gaining a complete understanding of specific goals, objectives, and audiences.-- Developed and worked with the team to establish future-facing insights, implications, and recommendations, delivering advice, making.

Bengaluru Area, India

-- Managed vSphere infrastructure with VMware vSphere Client, vCenter Web Client, responsible for installation, configuration, upgrade and troubleshooting of vSphere 5.5, 6.0. -- Responsible for physical machines to VMware / Hyper-V migration, worked with SAN, database, network, and backup administrators to deploy plan HA and capacity management of.

Bengaluru Area, India

-- Automated daily system administration tasks and monitored health status using shell script.-- Acted as System administrator (Server and Client OS) with hands-on and multitasking experience of handling system operations, including installation, upgrade and maintenance of windows, Linux systems and network troubleshooting.-- Handled of Installations.

Bengaluru Area, India

Promoted as team lead from Desktop Support Engineer in July 2006--Providing support for the OS related issues for customers.--Desktops and laptop hardware related troubleshooting--Preparing and Deploying RIS and Ghost images for the Desktops and Laptops. --Providing support for all Microsoft Office Applications.--Networking and internet.

Master Of Technology (M.Tech.), Engineering Design

Bachelor Of Engineering (B.E.), Mechanical Engineering

Bachelor Of Computer Applications, Computer Science