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Vivek Cs Email & Phone Number
Manager Marketing and call centre operations
at
Sarathy Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager Marketing and call centre operations
Location
Trivandrum, Kerala, India
Company size
Who is Vivek Cs? Overview
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Quick answer
Vivek Cs is listed as Manager Marketing and call centre operations at Sarathy Group, a with 3 employees, based in Trivandrum, Kerala, India. AeroLeads shows a matched LinkedIn profile for Vivek Cs.
Vivek Cs previously worked as Regional Coordinator at Popular Vehicles & Services Ltd and Management Information System Analyst at Popular Vehicles & Services Ltd. Vivek Cs holds Bachelor’S Degree, Computer Science from Mes College Erumely.
Company email context
Email format at Sarathy Group
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Sarathy Group
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Profile bio
About Vivek Cs
Graduate with 10+ years of experience in various Customer service oriented activities and have been extensively involved in the following areas:*Customer service delivery*Team handling*Quality analysis*Training and Team development*Data management*People management
Current workplace
Vivek Cs's current company
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Sarathy Group
9 roles
Vivek Cs work experience
A career timeline built from the work history available for this profile.
Manager Marketing And Call Centre Operations
Regional Coordinator
Dec 2021 - Feb 2023
Management Information System Analyst
Nov 2019 - Dec 2021
Senior Quality Assurance Analyst
Dec 2018 - Nov 2019
Circle Quality Spoc
Kerala circle Quality spoc, Handling Inbound,Outbound and Back office Quality profile for Idea cellular ltd
Dec 2016 - Nov 2018
Senior Quality Specialist
•Reviewing & monitoring daily / weekly performance of CSR call quality.•Monitoring the overall functioning processes, identifying improvement areas and implementing sample measures to maximize customer satisfaction level.•Preparing MIS reports & other statements with a view to apprise management of Process operations and assist in critical decision-making process.•Managing a team of New hire trainees and OJT agents•Driven KPIs provided by client •Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.•Taking escalations for resolving critical issues,ensuring CTQ Delivery & Business Continuity
Sep 2014 - May 2016
Quality Analyst
Nov 2014 - Sep 2015
Quality Analyst
Jan 2013 - Nov 2014
Team & coworkers
Colleagues at Sarathy Group
Other employees you can reach at sarathygroup.com. View company contacts for 3 employees →
MM
Manu Madhusoodhanan
Colleague at Sarathy GroupKollam, Kerala, India
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AM
Anandu Mohan
Colleague at Sarathy GroupThiruvananthapuram Taluk, India
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JJ
Jijo John
Colleague at Sarathy GroupErnakulam, Kerala, India
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SS
Sujith Sugathan
Colleague at Sarathy GroupPalakkad, Kerala, India
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AM
Ajith Mohan
Colleague at Sarathy GroupKollam, Kerala, India
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JK
Jishnu Kj
Colleague at Sarathy GroupThiruvananthapuram Taluk, India
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JJ
Jewel Jasmin John
Colleague at Sarathy GroupKollam, Kerala, India
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BC
Bhojaraj Cn
Colleague at Sarathy GroupBengaluru, Karnataka, India
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VR
Vivek Rajeev
Colleague at Sarathy GroupDubai, United Arab Emirates
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NM
Nandhu Mg
Colleague at Sarathy GroupKollam, Kerala, India
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Manu Madhusoodhanan
Colleague at Sarathy GroupKollam, Kerala, India
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AM
Anandu Mohan
Colleague at Sarathy GroupThiruvananthapuram Taluk, India
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JJ
Jijo John
Colleague at Sarathy GroupErnakulam, Kerala, India
View →
SS
Sujith Sugathan
Colleague at Sarathy GroupPalakkad, Kerala, India
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AM
Ajith Mohan
Colleague at Sarathy GroupKollam, Kerala, India
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JK
Jishnu Kj
Colleague at Sarathy GroupThiruvananthapuram Taluk, India
View →
JJ
Jewel Jasmin John
Colleague at Sarathy GroupKollam, Kerala, India
View →
BC
Bhojaraj Cn
Colleague at Sarathy GroupBengaluru, Karnataka, India
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VR
Vivek Rajeev
Colleague at Sarathy GroupDubai, United Arab Emirates
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NM
Nandhu Mg
Colleague at Sarathy GroupKollam, Kerala, India
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1 education record
Vivek Cs education
-
Mes College Erumely
FAQ
Frequently asked questions about Vivek Cs
Quick answers generated from the profile data available on this page.
What company does Vivek Cs work for?
Vivek Cs works for Sarathy Group.
What is Vivek Cs's role at Sarathy Group?
Vivek Cs is listed as Manager Marketing and call centre operations at Sarathy Group.
Where is Vivek Cs based?
Vivek Cs is based in Trivandrum, Kerala, India while working with Sarathy Group.
What companies has Vivek Cs worked for?
Vivek Cs has worked for Sarathy Group, Popular Vehicles & Services Ltd, Tech Mahindra Business Process Services, Idea Cellular Ltd, and Aegis Limited.
Who are Vivek Cs's colleagues at Sarathy Group?
Vivek Cs's colleagues at Sarathy Group include Manu Madhusoodhanan, Anandu Mohan, Jijo John, Sujith Sugathan, and Ajith Mohan.
How can I contact Vivek Cs?
You can use AeroLeads to view verified contact signals for Vivek Cs at Sarathy Group, including work email, phone, and LinkedIn data when available.
What schools did Vivek Cs attend?
Vivek Cs holds Bachelor’S Degree, Computer Science from Mes College Erumely.
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