Vivek Dusane Email & Phone Number

Pune, Mh, In

New Delhi, Delhi, India

In my capacity, I am entrusted with creating and implementing best practices to elevate organizational standards. By contributing to the formulation of strategies, policies, processes, and procedures, I aid in enhancing business performance. Overseeing strategic initiatives from inception to fruition, ensuring their successful execution aligns with the organizational vision. Reviewing and refining organizational priorities, I design and execute improvements to drive efficiency and productivity. Acting as a sustainability advocate, optimized procedures to foster organizational effectiveness. Additionally, I established and maintained performance dashboards and quality metrics, providing valuable insights for informed decision-making. Collaborating closely with Heads of Departments and Executives, played a pivotal role in program management and strategic initiative implementation. Identifying knowledge and skills gaps, I actively address them to foster continuous improvement. Moreover, I set and implement governance mechanisms to uphold operational excellence and regulatory compliance.

Pune, Maharashtra, India

I spearhead and coordinate the comprehensive execution of programs across all sectors, including Disaster Response, Watershed Management, and Community Engagement. This entails developing, monitoring, and communicating vital performance indicators and progress updates to stakeholders. I oversee every stage of the project lifecycle, from defining Logical Framework Approach (LFA), processes, and indicators to outputs, outcomes, and impact assessment.Additionally, I contribute significantly to strategic discussions at the board level, leveraging my expertise in program management to steer corporate expansions and initiatives towards favorable outcomes. Notably, I conceptualized and constructed a technology platform, comprising a Knowledge Management Portal and Project Management Application, to support the COVID Free Village Program.In my leadership capacity, I guide, supervise, and inspire the Operations Team to achieve exceptional results, ensuring alignment with organizational objectives and strategic plans. I prioritize talent development through tailored training initiatives aligned with the company's succession plan and training matrix.

Hyderabad, Telangana

As the General Manager – SIG & Head Quality, I lead and mentor a team of state heads overseeing the operations of a range of nationwide health programs, including Telemedicine Projects, the 104 Health Call Centre, and Mobile Medical Units.My role entails developing and implementing operational strategies, policies, and procedures aimed at optimizing business performance. This includes identifying challenges, mitigating risks, and capitalizing on opportunities for improvement. I specialize in enhancing project performance in alignment with objectives and contractual obligations through strategic enhancements from various perspectives.A key aspect of my responsibilities involves establishing resilient quality processes that align with both business objectives and operational needs.

Conakry, Conakry Region, Guinea

As the overseer of end-to-end operations for Ghana and Guinea in West Africa, I managed a team of 17 direct and over 500 indirect employees, ensuring seamless project execution. By meticulously planning, organizing, and directing projects, I ensured timely completion within budget and scope. Spearheading day-to-day activities, I established operational processes, providing strategic directives and implementing new policies to optimize efficiency. My role extended to financial stewardship, where I meticulously planned, evaluated, and monitored budgets to meet financial objectives. Building robust relationships, I engaged with government bodies, customers, and suppliers/vendors, fostering collaboration and trust. Effective team management was paramount, as I nurtured a high-performing team, offering constructive feedback and leading recruitment efforts. Moreover, I played a pivotal role in implementing ISO 9001:2015 across group companies as the Management Representative. Notable projects under my purview include the National OFC backbone project for the government of Guinea and the FTTH Accra city project in Ghana, showcasing my ability to drive impactful initiatives.

Mumbai, Maharashtra, India

My major focus was on the leading team to implement and roll out large-scale projects in the areas of healthcare, education, livelihood creation and youth empowerment in partnership with various communities, corporate citizens, NGO's and state & national government bodies. Conceived process with setting up war room & cross-functional interconnects.Holds the merit of deployment of 278 Mobile Medical Units (MMU) within 40 days which involved the fabrication of vehicles, recruitment of 1200+ medical & para-medical staff, procurement of 50+ medical & IT equipment; this was later launched by Chief Minister for the state of Andhra Pradesh, India.

Pune, Maharashtra, India

As Operations Head, I started & scaled up Telecom Operations Division to cater to various telecom operators, led end-to-end service delivery & operations, and implemented projects of security automation & energy management for Reliance Jio & Indus Towers respectively. Further, I framed & implemented operational strategies for various organizations from Pan India as well overseas in the field viz. Telecom, Educational Institute, Employee Transportation (Telematics), Manufacturing, Water bottling plant & QMS Training, etc.

Kampala, Uganda

In my capacity as the General Manager of the East Africa Region, encompassing Uganda, Kenya, and Tanzania, I navigated a spectrum of responsibilities to drive business growth and operational excellence. Business development initiatives were strategically executed to capitalize on emerging opportunities within the region. Crafting competitive bids and proposals, I positioned our offerings effectively to secure lucrative contracts. Supplier development efforts were instrumental in forging robust partnerships to support our operational needs. Recruitment endeavours were focused on assembling a talented team to execute projects with precision and expertise. Project management was central to my role, ensuring the seamless execution of telecom implementation projects for esteemed clients such as Huawei and Ericsson, involving the installation and commissioning of RAN equipment across multiple countries. As a key steward of the region's financial performance, I maintained a sharp focus on P&L management, driving profitability and sustainability. Notable achievements include the successful registration of Interkel Networks in NSN Globally and Huawei East & South Africa region, underscoring my commitment to expanding our organizational footprint and fostering strategic alliances.

Lagos, Nigeria

In my role overseeing national operations for the ZTE account, I spearheaded a range of critical functions to ensure the success of projects and the satisfaction of our clients. Relationship management was paramount, as I nurtured strong partnerships with stakeholders to foster collaboration and trust. Crafting bids and proposals, I presented compelling offers to secure new business opportunities. Supplier development was another key area of focus, where I worked to cultivate a robust network of reliable partners. Recruitment efforts were directed towards assembling a skilled and dedicated project team, whom I mentored and developed to maximize their potential. Taking charge of project implementation, I ensured timely and efficient delivery while maintaining accountability for the project's profitability. Additionally, I played a pivotal role in setting up a governance system for comprehensive organizational review, facilitating continuous improvement and alignment with strategic objectives. Among the major projects I handled were the OFC Rollout Project for Glo Mobile and Civil Site Built-up & TI/TE Implementation for Airtel, MTN, Glo, and Etisalat, demonstrating my ability to manage complex initiatives and deliver results.

Pune, Maharashtra, India

In my role overseeing end-to-end business operations, I managed the entire lifecycle from order initiation to P&L analysis for PAN India and various overseas projects, while leading a team of 15 direct and over 1000 indirect employees. I was responsible for pre-deployment planning and ensuring seamless service delivery for overseas projects, focusing on technical operations, quality assurance, and performance management. Building capacity, capability, and leadership within the team was a key priority, alongside conceptualizing and efficiently delivering telecom infrastructure projects. I made critical project commercial decisions, including costing and feasibility assessments, to ensure profitability. Additionally, I fostered strong relationships with clients and suppliers, while overseeing recruitment and supplier development initiatives. Notable projects under my purview included telecom infrastructure operations and maintenance for clients like Bharti Airtel Ltd., Essar Telecom Infra, and Aircel Ltd., as well as telecom implementation projects for Nokia-Siemens, Alcatel-Lucent, and Ericsson India. I also led turnkey solutions projects for clients such as Alcatel-Lucent and Indus Towers Ltd., and spearheaded country projects like the TI & TSP implementation in the Republic of Maldives. Noteworthy achievements included deploying an O&M team within 15 days to maintain 1100 sites in Delhi, achieving a 30% reduction in fuel consumption through energy-saving projects, and securing a significant 3-circle O&M project from Aircel in August 2009. Additionally, I played a crucial role in the reconnaissance team for M/s Smartchip Group Company's Kenya operations for Essar Kenya Ltd. (YU) in March 2008, showcasing my strategic capabilities and operational prowess.

Bengaluru, Karnataka, India

In my multifaceted role, I conducted comprehensive situational analyses of client organizational functions to identify areas for improvement. Through various tailored training programs, I facilitated the implementation of quality management standards such as ISO 9001:2000, QS-9000, and ISO/TS 16949:2002. Additionally, I provided consultation and guidance in implementing specialized activities including SPC, PPAP, APQP, FMEA, and MSA, enhancing client capabilities in quality assurance. Playing a pivotal role in documentation development, I ensured compliance with rigorous standards, fostering a culture of quality excellence. Conducting third-party internal audits, I meticulously assessed adherence to quality management systems, bolstering client confidence. Moreover, my responsibilities extended to business development, where I leveraged my diverse experience across industries including forging, casting, plastic moulding, automotive, and engineering to deliver tailored solutions to clients ranging from small-scale enterprises to large corporations.

Pune, Maharashtra, India

In my role as the central project planner, I orchestrated seamless coordination among diverse internal stakeholders including marketing, supply chain, design, production, quality, and installation & commissioning teams. As an Associate Management Representative, I led the implementation of ISO 9001:1994 standards, ensuring adherence to quality management principles across the organization. Regular internal audits were conducted under my supervision to maintain compliance and drive continuous improvement initiatives. Furthermore, I leveraged my technical expertise to develop customized software modules tailored to specific engineering needs, ranging from statistical studies and costing to engineering calculations. Notable achievements include the development of SPC software for Escorts Ltd., Faridabad, addressing Axle Shaft application Nut Runner requirements, as well as creating costing software for the Costing Department. Additionally, I contributed to the Design Department by developing software modules for Ball screw, LM Rail, and Motor selection, streamlining processes and enhancing efficiency.

Master, Commerce - Business Administration

Bachelor, Commerce, Banking & Finance

Advanced Diploma, Software Engineering (Adse)

Advaced diploma in software engineering, 3 years.