Vivek Kumar Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Noida, Uttar Pradesh, India

 We are handling mobile check deposit, Transaction Monitoring ATO, ACH, Daily monitoring, EBL, Account Closure, Open Risk, ATM alert, OFACKYC and Onfido. Overseeing and managing ACH processing operations & Resolving any issues related to ACH transactions. Investigating and resolving e takeover incidents & implementing measures to prevent and detect unauthorized access to accounts. Monitoring and identifying fraudulent activities related to mobile check deposits and Collaborating with teams to enhance the security of mobile banking transactions. Verifying customer information during the external bank linking process and Monitoring and auditing linked external bank accounts for any unusual activities. Verifying and identifying customers account & transaction and as per customer request and applied the restrictions and closed the account. Investigated and analyzing of financial evidence and detecting frauds.

Gurugram, Haryana, India

Identified and investigating unauthorized/suspicious fraud claims and high-risk transactions within customer and merchant account.Investigate and analyze disputes related to Fraud disputed, unauthorized transactions, and identify theft across global markets. Verified Fraud Cases like {Merchant Credit, Merchant Details, Transaction date and supporting Document}, (As per note certified).Managing chargeback processes, including gathering evidence and responding to inquiries from payment processes and card networks. Processed refund and debits to cardholder. Investigating and resolving issues related to customer date and documentation.Ensuring Chargeback are accurate seeking documentation to ensure the purchase has taken place.Investigated and analyzing of financial evidence and detecting frauds.Conducting in-depth investigations to identify potential fraud cases, gathering and analyzing relevant information and determining the validity of the claim.

Gurugram, Haryana, India

Conducting real time payment alert screening against world check. ❖ Performing due diligence to identify potential risks and sanction concerns. ❖ Enforcing AML policies and procedures effectively. ❖ Investigating and escalating suspicious activities. ❖ Training staff on business procedures and regulations. ❖ Identifying and reporting red flags for further action. ❖ Ensuring that customer account and transaction are regularly and monitored, to identify suspicious activities, and transactions. ❖ Displaying expertise in financial Crime and Fraud Prevention, KYC, CDD, and EDD. ❖ Ensuring the AML/KYC policies and processes are implemented to ensure that all the clients & customer are identified, screened, and verified before opening accounts. ❖ Introducing a comprehensive training program on AML policies and procedures, thereby enhancing the overall risk management framework. ❖ Take appropriate action to identify and help minimize the risk posed by fraud patterns.