Customer Relationship Management Manager
Next Genration Private Limited
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Vivek Kumar Email & Phone Number
Customer Relationship Management Manager
at
Next Genration private limited
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✓ Verified Jul 2026
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Current company
Role
Customer Relationship Management Manager
Location
Gurgaon, Haryana, India
Who is Vivek Kumar? Overview
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Quick answer
Vivek Kumar is listed as Customer Relationship Management Manager at Next Genration private limited, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Vivek Kumar.
Vivek Kumar previously worked as Customer Relationship Management Manager at 3B Homes and Sr Executive at Indiabulls. Vivek Kumar holds Master Of Business Administration (M.B.A.), Operations, B from Sikkim Manipal University - Distance Education.
Company email context
Email format at Next Genration private limited
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Next Genration private limited
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Profile bio
About Vivek Kumar
Handling customer queries and preparing demand letter, Reminder letter, MIS, Reporting,Brokerage bill, Automation of process.
Listed skills include Office Administration, Back Office, Operations Management, Team Management, and 9 others.
Current workplace
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5 roles
Vivek Kumar work experience
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Customer Relationship Management Manager
• Preparing Daily, Weekly & Monthly MIS, Preparing MIS as per demand by Management.• Generate Demands, Reminders and Builder Buyer Agreement.• Achieved Collections targets always, which was set by management.• Actively coordinating with all the departments internally and externally.• Resolving the customer queries.• Implementing the new plans and ideas to get good results.• Delivering the highest level of satisfaction to create good image of the company.• Follow-up with clients, Channel Partners for timely payment.• Maintaining the healthy relations with customers and Brokers.• Keeping the Customers update about the construction status and changes.• Preparing the Broker’s MOU and take care of their Brokerage Bills.• Quick Response to customer’s query via letters, phone and emails.• Delivering satisfaction and winning faith and trust of the customers for the company
Sr Executive
• Preparing Daily Sales MIS report EVP wise.• Mention Master Data base on daily basis.• Preparing daily, weekly monthly revenue reports.• Preparing incentive reports for RM,BH, EVP.• Payment reconciliation.• Revenue recon daily wise.• Update daily data payment & calling data in DSA software data • Following up to all India branches for payment & booking activation.• Prepare Bookings summary MIS for region & sales RM wise.• Prepare Loan MIS daily weekly & Monthly wise.• Developing DSA software as per business requirement. • Reconcile the Developers Data & company Data.
Jan 2013 - May 2014
Mis Analyst
• Preparing Sales MIS report daily basis.• Mention Master Data base on daily basis.• Reports and Analysis• Maintain an updated database with Ms Access.• Coordinate, standardize and regular updating of Personal database.• Create report format and Dashboard publish to management and as well as Client. • Mentioning incentive Report and Agent MTD Report.• Analyzing the Data for sales related activities.• Daily Monthly dashboard for senior management.
Jul 2012 - Jan 2013
Mis Executive,Data Analyst
• Handling the credit balance refund process.• Publish the final reconciliation for credit balance refund and personal loan and Balance transfer for SBI Card holder persons.• Daily productivity reports to respective departments/regions• Daily productivity reports to respective product Emd, Encash, BT, and NEFT.• Analysis of reports for variances• Publishing the final tracker of personal loan, balance transfer on month wise.Preparing the Wing to wing MIS for Personal loan and NEFT
Mar 2008 - Jul 2012
2 education records
Vivek Kumar education
Master Of Business Administration (M.B.A.), Operations, B
Bachelor'S Degree, English Language And Literature, General, B
FAQ
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Quick answers generated from the profile data available on this page.
What company does Vivek Kumar work for?
Vivek Kumar works for Next Genration private limited.
What is Vivek Kumar's role at Next Genration private limited?
Vivek Kumar is listed as Customer Relationship Management Manager at Next Genration private limited.
Where is Vivek Kumar based?
Vivek Kumar is based in Gurgaon, Haryana, India while working with Next Genration private limited.
What companies has Vivek Kumar worked for?
Vivek Kumar has worked for Next Genration Private Limited, 3B Homes, Indiabulls, Bird Information Systems Pvt. Ltd.(A Part Of Bird Group), and Ge Capital.
How can I contact Vivek Kumar?
You can use AeroLeads to view verified contact signals for Vivek Kumar at Next Genration private limited, including work email, phone, and LinkedIn data when available.
What schools did Vivek Kumar attend?
Vivek Kumar holds Master Of Business Administration (M.B.A.), Operations, B from Sikkim Manipal University - Distance Education.
What skills is Vivek Kumar known for?
Vivek Kumar is listed with skills including Office Administration, Back Office, Operations Management, Team Management, Crm, Mis, Management, and Business Development.
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