Vivek Sharma Email & Phone Number

APPLICATIONS DEVELOPMENT MANAGER | TEAM LEAD | SOLUTIONS ANALYSTOne hallmark of my career is my ability to truly understand business needs and provide solutions, systems, and functionalities that improve productivity, reduce costs, elevate quality, and increase customer satisfaction.I am results-driven and solutions-oriented leader with a successful 25+ year career enabling businesses and government agencies to achieve evolving organizational goals. Strength in building collaborative relationships with stakeholders, defining value-driven solutions, and mobilizing cross-functional teams in developing, enhancing, and managing portfolio of critical public safety applications. Self-motivated professional recognized for innovating thinking, strong pride in achieving goals, and in quickly learning and adapting to new technologies and leveraging them to benefit the business. Areas of expertise include the following:■ Managing the Full Lifecycle Delivery of Highly Available High-Impact Systems■ Creating Partnerships with Teams, Leadership and Business■ Researching, Evaluating and Implementing New Systems■ Deploying Full Integrated Data-Driven Solutions ■ Leading the Successful Delivery of Quality Projects■ Defining and Implementing Key Functionality■ Analyzing, Automating and Integrating Processes■ Managing Risks, Issues and Changes■ Innovation and Problem solvingI love working with intelligent, creative people to brainstorm new ideas and devise solutions that fully address business and technical challenges.Over the course of my career, I have had the opportunity to work for some major corporations, including Microsoft and Boeing. Outside of work, I enjoy my dog, gardening, and health and fitness.

Listed skills include Software Development, Systems Analysis, Microsoft Sql Server, Databases, and 42 others.

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  Senior Fire And Emergency Systems Analyst

  City Of Burnaby

  Oct 2004 - Present - Burnaby, Bc, Canada

  I was promoted through several increasingly responsible roles before being recruited into a newly created role dedicated to application development for the seven-site, 350-user Fire Department.● I strengthened team capabilities, reduced costs, eliminated manual processes, and mitigated risks by tripling the number of systems supporting the department.● I established an issue and incident management model that accelerated incident response from multiple days to a few minutes.● I conceptualized, designed, developed, and implemented one of the first pre-incident plan applications in the country. I integrated the system with the CAD (Computer Aided Dispatch) system and it evolved into a revenue-generating tool providing fire safety incident plan approval services to building owners and builders.● The fire department was better positioned to meet the city’s needs after I developed an analytical framework that leveraged GIS data enabling the department to determine the best location for the build-out of a seventh fire house, redraw emergency zones, and configure response plans.● Response times and errors were reduced after I led the development of an interface between the department and British Columbia Ambulance Agency’s CAD system.