Broadly experienced in financial services, collection and recovery and customer management across banking financial and telecom industries. Channel / Agency Management including empanelment and portfolio distribution. Knowledgeable, Analytical and Personable with excellent problem solving skills and strengths in areas of credit and collection, financial planning & reporting. Proven ability to drive business growth and improve workflow efficiencies while maintaining the highest standards in customer service and adherence to regulatory guidelines. Proficient in the use of computer skills required for the job, collection and database systems.