• Accountable for identifying and creating new business opportunities with sizeable revenue generation.• Assisting in creation and implementation of solutions as per client’s requirements. • Undertaking extensive negotiations to finalize the terms & conditions of the contract. Interacting with client on a personal level to understand specific requirements offering best product and service to maximize customer satisfaction• Managing people, effective communication and keeping strong interpersonal skills to handling general operational tasks and managing customer requests.• Developing and enhancing business for the organization and carrying out seamless sales and marketing activities to achieve the targets in turnaround time.• Efficiently monitor and manage the sales operations to ensure flawless working & increase profit. • Retaining customers by providing best possible service in terms of immediate response to enquiries, quick execution of orders & by keeping the customer updated• General Management including strategic planning, scheduling & negotiating with the client for service level agreements / terms, conducting quality assurance, launch & post-launch review and project progress monitoring as per quality, time & budgetary norms.• Developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs; responsible for meeting & setting SLA targets and planning areas of improvement or development.

• Responsible for recognizing potential avenues for expanding market reach and increasing revenue for heavy-duty printers and IDP for the company. • Executing effective sales and micro-marketing strategies within a specified timeframe to achieve set profitability and revenue objectives/ targets. • Engaging with clients to gain insights into their unique needs and providing optimal solutions to enhance their satisfaction. • Conduct negotiations to finalize contract terms and conditions. • Maintaining customer loyalty by offering superior service through prompt response to inquiries, efficient order fulfillment, and frequent communication updates.

• Job description: Work under the deputy manager and collaborate with sales executives for sales.Tasks involved:• Obtain daily quotations from existing and new agents.• Communicate information about different destinations, mainly Far-East and Europe, to travel agents.• Introduce a monsoon bonanza to generate new leads and add new travel agents to the company.• Conduct research to understand the expectations and perceptions of agents regarding the support and service provided by the company.