Vivek V Sasikumar Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

1. Successfully launched the Customer Care analytics dashboard connecting complex data from 12 different sources. Automation reduced the overall analyst hours spent in repetitive work by 520 hours annually; reducing staffing and operational costs by 28%.2. Led the overhaul of digital data reporting by centralization of customer journey, profitability and CDM data into Databricks using Azure DataLake, Azure Data Factory and creating customized interactive PowerBI dashboards for different business teams. The project led to improved data access across Digital teams and better focus on customer journeys and profitability.3. Delivered 10+ advanced training sessions for Digital, Technology and Network teams on self-serve reporting capabilities using existing BI data models. The scope included tools (Azure DataFactory, Databricks, SPSS, SAS, PowerBI and Tableau, Power Automate), coding (SQL, Python, DAX, Power Query, Spark) as well as topics such as Story-telling with data, improving code efficiency etc.4. Presented findings and recommendations to senior leadership and stakeholders, facilitating data-driven decision-making and achieving a 40% increase in data utilization.5. Managed and optimized data infrastructure, including data warehousing, ETL processes, and data governance, resulting in a 20% improvement in data accessibility and reliability.

Toronto, On, Ca

1. Developed and maintained BI reports, dashboards, and analytics tools, providing critical insights for business operations and strategic planning.2. Conducted data analysis to identify business trends, customer behavior, and opportunities for process improvement, resulting in a 15% increase in operational efficiency.3. Supported end-users in data interpretation and analysis, enabling informed decision-making and contributing to a 20% increase in customer satisfaction.4. Provided training and guidance to junior analysts on data analytics techniques and BI tools, enhancing their skills and knowledge.

Chicago, Il, Us

1. Developed and maintained BI reports, dashboards, and analytics tools for various departments, including production, quality control, and procurement, resulting in a 20% improvement in data-driven decision-making across the organization.2. Conducted comprehensive data analysis to identify supply chain optimization opportunities, resulting in a 15% reduction in inventory holding costs and a 10% improvement in on-time delivery performance.3. Collaborated with stakeholders to define business requirements and translated them into technical specifications for BI solutions, ensuring alignment with specific food manufacturing needs and regulatory compliance.4. Assisted in the implementation of data integration processes, including integrating real-time data from production equipment and ERP systems, providing actionable insights for continuous process improvement initiatives.5. Supported end-users in data interpretation and analysis, providing training and developing self-service analytics capabilities, resulting in a 30% reduction in ad hoc reporting requests and increased data literacy across departments.

Navi Mumbai, Maharashtra, In

Master Of Business Administration (Mba), Business Administration And Management, General

B. Tech (Honors), Engineering