Vivek Yadav Email and Phone Number

Identify and resolve problems related to network infrastructure.Manage regular housekeeping procedures, including data encryption & backups.Provide assistance related to IT activities at PAN India level.Managing AD Users and Computers & Exchange Management.Managing IP-EPABX system.

Complete setup of Server Room.Installation, Configuration & Management of Networking Devices such as Routers, Switches & ASA.Upgrading router & switch IOS, taking configuration backup.Installation, Configuration & Management of Windows Server 2012.Active Directory users and computers management.Installation & monitoring of antivirus server.Maintaining and tracking the users call requests by using OSTicket.

Managing the overall IT activities of Kolkata branch.Installation and monitoring of Untangle NG firewall software. Troubleshooting the computer hardware and software issues.Providing assistance to the remote users through voice interaction and remote support.Managing the daily basis IT inventory.Establishing and managing the LAN and WAN.Coordination with different Vendors & ISPs for better uptime. Installation, configuration and troubleshooting of Microsoft Office 2003, 2007, 2010, 2013, 2016, WPS Office 2014, & Apache OpenOffice, Windows 7, 8, 8.1, 10.Installation, configuration and troubleshooting of Windows 7, Windows 8, Windows 8.1, Windows 10.Network Printers & Scanners and Projector configuration, maintenance & administration.