Vivek Desai Email & Phone Number

Chicago, Illinois, Us

Currently, as the NAM - Chief Technology Officer (CTO), I serve as a strategic business partner to the executive leadership team, leading digital transformation efforts and driving technology strategy for growth and innovation.▲ Establish the technical vision and strategic direction for both RLDatix’s internal and external facing technological development and future growth.▲ Align engineering objectives and programs to the overall objectives and strategies of the organization.▲ Manages operational and administrative functions of the engineering department and staff with an emphasis on workflow, work methods, and work progression.▲ Develop and implement long-range strategic plans to address the ever-changing information technology field in order to best meet the demands.▲ Proactively collaborate and work in a consultative fashion with leadership across all departments to assess and recommend technologies that support organizational needs and improve their efficiency and effectiveness.▲ Prepares input for operating budget. Monitors budget activity on a regular basis ensuring budget criteria and cost control measures are maintained and directs significant special projects as required.▲ Participate as a member of the Executive Management Team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately, and the RLDatix’s resources are used responsibly.

Global, Us

Columbus, Oh, Us

The company was in growth mode when I joined. I oversee the technical growth of the company including management of the technical teams in Infrastructure, data, analytics, and product engineering. In 18 months I have grown the team from 35 people to 77. I also manage a $25+ million budget. As a member of the executive team, I participate in strategic growth and development planning for the company.KEY ACHIEVEMENTS▲ Created and executed a technical vision and roadmap for the company that includes plans for the implementation of new technological advancements in Data, Infrastructure, & Healthcare EDI. This led to 9% cost savings by decommissioning duplicative systems.▲ Orchestrated the implementation of big cloud data architecture for an enterprise data warehouse and created the architecture to use AWS services to achieve the organization’s business goals.▲ Transformed company software development process to a modified Agile methodology providing, much-needed order, organizational transparency, and team accountability.▲ Executed the successful migration to the cloud of M&A system with no downtime that processes ~150M individual healthcare transactions which account for over ~$75B in healthcare charges.RESPONSIBILITIES: Leadership | Strategic Planning | Application Development | Event Driven | Technical Infrastructure | Security | Business Analytics | Team Management | Recruitment | Mentoring | Vendor Management | Budget Management | KPIs | HITRUST Compliance | HIPPA Compliance | Budget Management | SaaS | M&A

Columbus, Oh, Us

KEY ACHIEVEMENTS▲ Influential in increasing the system uptime from 95% to 99.95% by using AWS/Azure PaaS services that are container-based▲Helped architect an event-driven pipeline that consumes events in real-time along with metadata tagging into our data lake and data warehouse. ▲Created a common CI/CD pipeline for all engineering teams with a heavy focus on security which included △ Static Application Security Testing (SAST) △ Secret Detection △ Dependency Scanning △ Vulnerability Report on dev checkin

VergeHealth was acquired by RLDatix in October 2020When I joined the company was PE funded with the goal to streamline operations to ensure profitability. During my tenure, I built out and oversaw the detection of and response to all security-related incidents for Verge Health. I designed and implemented the current in-house 24x7x365 solution for detection and response to all cybersecurity-related incidents. Lastly, I serve as an information technology visionary leading a high-performance team and steering organizational changes by reducing IT spending by over 50% in 4 years’ time and delivering better quality of service and higher SLAs without disrupting day-to-day operations.KEY ACHIEVEMENTS▲ Defining and executing the technology strategy for Verge Health's Cloud/Container Platform including the design and buildout of core services as part of Verge Health's digital transformation of monolithic systems to a service-oriented platform.▲ Built a highly effective, high-performing team across multiple locations and technologies, including Service Desk, Service Delivery, Networking, Communications, Server and Storage Management, and Security.▲ Thorough experience implementing enterprise cloud strategies while developing and executing a 3-5-year cloud roadmap that aligns technology to the organization’s growth plan; implementing best-in-class digital enablement, process automation capabilities, and scalability working with cross-functional teams to ensure support of business objectivesRESPONSIBILITIES: Technical Infrastructure | AWS | Office365 | SOC2 | HIPAA | HITRUST | Container | Kubernetes | Leadership Development | M&A

KEY ACHIEVEMENTS▲ Responsible for the direction, execution, and management of the company’s policies, goals, procedures, and statuary requirements for Information Security and Infrastructure▲ Responsible for the design, implementation, and maintenance of controls and procedures to mitigate cyber risks, strengthen defenses, and reduce related vulnerabilities across all the Company’s platforms▲ Worked with program and project leadership to implement processes and technology that support business value and process efficiency across the business and technical functions▲ Responsible for the design, implementation, and maintenance of controls and procedures to mitigate cyber risks, strengthen defenses, and reduce related vulnerabilities across all the Company’s platforms.

Des Plaines, Il, Us

KEY ACHIEVEMENTS▲ Responsible for strategy, technical implementation, and evaluating products, services, and infrastructure for the company’s security, privacy, and compliance needs▲ Developed, maintained, and communicated technical security strategy, plans, trends, and effective security practices with senior business and technology executives, customers, and employees▲ Acted as an effective change agent and knowledgeable technical partner who can influence business decisions related to Core Infrastructure Security, Data Protection, Threat & Vulnerability Management, Identity & Access Management, Security Program Governance, and Application Security

Wilmington, Delaware, Us

Astute and commercially aware Infrastructure Manager, with extensive experience delivering global business change and digital transformation. I have strategically managed complex infrastructure projects throughout their lifecycle, including major acquisitions and divestments, data center transfer, and system deployment. During my time at Corptax/CSC I oversaw all technical aspects of the digital transformation of the company's technology footprint from 8 global data centers down to 5.KEY ACHIEVEMENTS▲ Aligned IT strategy and planning with the company's business goals.▲ Optimized information management approaches through an understanding of evolving business needs and technology capabilities.▲ Promoted shared infrastructure and applications to reduce costs and improve information flows.▲ Provided a consensus-based enterprise solution that is scalable, adaptable, and in synchronization with ever-changing business needs.

Wilmington, Delaware, Us

▲ Facilitated due diligence site visits focused on identifying operational and technology strategy, organizational structures, and current state business processes and supporting technology (with specific capabilities in mergers & acquisitions.)▲ End-to-end management of data center build out and move, successful completion of the build and migrate customers in 100 days▲ Designed and managed the implementation of advanced SAN optimization architecture using EMC▲ Backup system redesign; utilized next-generation data deduplication technology to reduce backup times by 50%▲ Renegotiated Microsoft Enterprise agreement with annual cost savings of $1.5 million over a 3-year term

Wilmington, Delaware, Us

I provided high-level design and technical guidance for all types of system projects. I have broad design expertise for application, integration, and technology solutions. Furthermore, I harmonized the design of individual projects across the application portfolio and with technology standards. I helped apply best practices, recommended appropriate current technology, and contributed to technology governance efforts. I am also the primary enforcer of established standards and repeatable technology design patterns.KEY ACHIEVEMENTS▲ Provided leadership, technical guidance, and mentoring to others in areas of acquired expertise; prepared technical design options; collaborated with other technicians on options and strategies▲ Identified and validated software and infrastructure components required or impacted to implement technical solutions; identified and validated solution objects, functions, interfaces, dependencies, and integration points▲ Submitted software products for review of compliance with best practices, standards, and enterprise architecture▲ Analyzed conditions and identify strategies that minimize implementation risk and/or improve system reliability and performance

Chicago, Illinois, Us

Louisville, Co, Us

Chicago, Illinois, Us

Chicago, Il, Us

Bs, Biochemistry

Master, Business, Information Tech.