> Testing the internal ID application system to identify and mitigate any risk areas and report to senior management as necessary> Liaising with global teams to streamline the employee onboarding process for internal access control> Co-ordinate and provide daily and weekly updates to senior management summarising project state based on evaluating key project metrics> Responsible for liaising with Federal security agencies and internal departments in relation to streamline the application process> Identify risks and bottlenecks and liaise with counterparts to resolves issues that hinder the progress of the project and develop appropriate contingency plans> Establish strong working relationships with internal and external stakeholders> Assist the project manager with developing and maintaining financial, time and reporting to achieve set targets

> Implementation of the new policy introduced by QANTAS for passengers entering into the United States of America > Analysing weekly reports and identifying potential risks areas > Co-ordinate with various internal and external stakeholders in relation to risk areas identified> Investigating any potential risks areas as a result of the weekly reports and providing management with recommendations based on findings> Liaising with security agencies including Australian Federal Police (AFP), Sydney Airport Security as and when required> Mediating with difficult passengers to reduce any disruption

Description: • Key contributor to the growth and success of the business, I am responsible for the identification of lucrative investment opportunities to recommend key credit facilities and guide on risk control measurements. • Working across complex statistical information and government legislation, I provide detailed analysis and review to existing business loans with debt restructuring solutions to achieve the best financial outcomes for the business. • Perform Audit and optimisations, further liaising with lawyers, valuers and surveyors for day-to-day business activities.• Prepared comprehensive periodic reports with critical recommendations to be presented to the senior management.Achievements• Successfully restructured company long-term debt savings of over $50,000 yearly in loan repayments.• Astutely negotiated credit facilities with key industry financial lenders, fabricating and strengthening strong relationships. • Diligently identified new investment opportunities for the commercial property business with rental yield in excess of 7.5% pa and a 30 years’ lease with a prime multinational retailer.• Responsible for identifying, reviewing, analysing and managing risks within the business.• Implement strategies to prevent, eliminate and mitigate operational risks.• Contribute towards preparing and maintaining risk management documentation including policies and reports.• Ensure continuous improvement in operating procedures to avoid risks.• Developed a contingency plan for the business to assist management to understand the best possible solution in worst case scenarios.• Liaising with external risk consulting firms to mitigate identified risks and review the risk framework for future risks.

Description:• Maintained a portfolio of above 50 business customer groups with a total FUM of >$50M, implementing adroit strategies to undertake maximum fund recoveries with minimal risk while consistently ensuring healthy levels of customer relations.• Performed all credit control, risk assessment and mitigation functions, negotiating settlement of accounts and reasonable payment agreements with strict adherence to all company and regulatory policies and procedures. • Prepared periodic credit reports for senior management and stakeholders with vital strategy plans and recommendations. • Provided extensive training to cross-functional teams, acting as a source of knowledge for the efficient delivery of credit risk services to promote an environment of excellent customer service. Achievements• Managed to retain a long-standing customer of over 30 years as a result of strong customer relationship and loyalty.• Acted as Relief Manager on several occasions with credit discretion authority of ~$1.75M limit in the absence of the manager.• Liaised directly with external service provider viz. solicitors, real estate agents, receivers and mangers for litigation matters, often working as an Account Manager to assist with various customer lawsuits.

• Responsible for the operational and financial funnel of the bank’s product and services’ portfolio management, working with relationship managers and product specialists to execute on customer strategies that realise new wallet-share of opportunities and aim to achieve critical goals of performance, profitability and customer service.• Scrupulously analysed data integrity and quality to ensure all inherent credit exposure risks are identified and assessed in the development of effective credit proposals.• Strengthened business with exhaustive customer need and market intelligence, adhering to Bank’s credit policies and standards for all approvals, periodic stakeholder reporting and documentation. • Kept a sharp eye for early signs of credit quality deterioration, taking timely corrective-control measures with escalations.• Educated customers on e-business solutions and assisted in the migration to internet-based solutions.Achievements• Assisted in significantly increasing the portfolio size by over 30% in terms of revenue and new customer base.• Accoladed by the senior management for excellence in business development, portfolio and compliance management.• Identified growth opportunities through the evaluation and approval of exceptions outside of standard underwriting guidelines, consistently meeting and surpassing customer expectations with superior delivery of services. • Repeatedly recognised for 100% compliance with group standards and regulatory requirements - Offered the opportunity to complete a 3-month secondment with the assurance department.