Vivek Jain Email & Phone Number

Suva

•Solutions delivering strategic objectives with Technology•Develops Change Management strategy for the clients.• Solutions with Innovation & Collaboration work together • Focused on business technology convergence.• Building Hybrid IT solutions or IT Services Broker. • Strategic & operational governance processes as a member of the senior management team. • IT strategic & operational planning to achieve goals by fostering innovation, prioritizing IT initiatives, coordinating the evaluation, deployment, &management of current & future IT systems across the organization. •Develop & maintain an appropriate IT organizational structure that supports the needs of the business. •Assess & communicate risks associated with IT investments. •Develop, track, & control the information technology annual operating & capital budgets. •Develop business case justifications & cost/benefit analyses for IT spending & initiatives. •Direct development & execution of an enterprise-wide disaster recovery & business continuity plan. •Assess & make recommendations on the improvement or re-engineering of the IT organization. •Coordinate & facilitate consultation with stakeholders to define business & systems requirements for new technology implementations. •Define & communicate corporate plans, policies, & standards for the organization for acquiring, implementing, & operating IT systems. •Ensures continuous delivery of IT services through oversight of service level agreements with end users & monitoring of IT systems performance. •Ensure IT system operation adheres to applicable laws & regulations. •Establish lines of control for current & proposed information systems. •Keep current with trends & issues in the IT industry, including current technologies & prices. Advise, counsel, & educate executives & management on their competitive or financial impact. •Promote & oversee strategic relationships between internal IT resources & external entities.

Suva

• Chief consultant to the CEO and Executive Team contributed to the definition of key strategic business objectives Leveraging Bank’s IT capability. • Formulated IT strategic plan• Developed, Control and track the annual IT Operational and Capital Budgets.• Review and Formulated new IT policies and procedures for Bank. • Spearheaded creation of five-year strategic road maps instrumental in executive team planning for IT; clearly communicated risk surrounding replacement needs for end-of-life infrastructures• Planned for upgrade of entrepreneurial Network and System Architecture to the Microsoft platform of 2012. • Built IT Teams that deliver Network, Application Support, and Software Development Services for the business continuity Bank.• Facilitated new business by adding new products like Term deposits, Retail Banking products to obtain key industry credentials. • Strategic Analysis and Design of solutions like VOIP [Microsoft Lync], Backup and Disaster recovery, Internet monitoring, Intranet with SharePoint,• Generated savings by implementing a new procedure of Internal support for Financial and HR applications.• Managed Global relationships with key vendors and consultants.• Streamlined Contracts with Network and Financial system provider• Created Enterprise Agreement with Microsoft and earned big savings for the Bank • Implemented worldwide technology standards of excellence and compliance in the division.• Improved the operating effectiveness of Systems by partnering with business units to identify, develop and implement the IT opportunities for the business and the organization.• Introduced Change Management procedure and policies for the Bank’s IT system. • Hired, managed and retained staff while fostering productivity, quality and initiative.• Introduced Cost savings in Fiji Banking by implanting new features of E-statements.• Improvised system performance by introducing a new procedure of root cause analysis for all IT Issues.

Fiji

• Contributed to key strategic business objectives of the Organization.• Business Strategic planning including budgeting, development of services, new product lines.• Built Teams delivering professional services, software development, and network solutions.• Strategic Leadership to development team on key technology areas.• Architecting Solutions for new client engagements, tenders. • Strategic Leadership in various consultancies to different organizations.• Account Management, Project Management, Resource Management and their expectations. • Technical assistance implementing financial and custom application in private and government organizations.• Proven and successful Implementation of Banking System at RFMF [Mataivalu Credit Union] by implementing a new procedure of delivering total IT solutions to organization.

• Contributed in key Strategic Business objectives.• Preparation and control of Budgets. • Strategic Leadership to Teams that delivers application development projects at onsite and offsite.• Architecting Solutions for new client engagements. • Stakeholder Management, Project Management, Resource Management and their expectations. • Support in Project planning, estimations, process implementation.• Technical guidance in implementing worldwide technology at various clients. • Reengineered Banking system at FDB by enriching GUI and transactional workflow mechanism.• Introduced Dashboard by implementing and Integrating Reports using SQL Server Reporting Services

Pune (India), San Francisco(Usa)

• Consultant to PMO in key developing Strategic with business goals and objectives.• Key Contributor in engagement at onsite.• Generated Revenue by delivering innovative ideas and timely delivery of projects.• Prepared a road map for delivering support and new development with excellence. • Hired, managed and retained staff while fostering productivity, quality and initiative.• Led technology teams to develop standards in all areas of IT emphasizing the Global delivery of service excellence. • Introduced and implemented Total Quality Management principles for application development. • Implemented a change Management strategy to migrate from legacy systems for various client organizations. • Formulated strategies for Troubleshooting and development of legacy systems and technology.• Managed Multiple Teams across the global delivering solutions in different time zones.• Built IT Teams that deliver Network, Application Support, and Software Development Services for the business continuity Bank.• Introduced Standards in Development and service delivery of excellence like CMMi –V.• Technical and business support to teams delivering enterprise wide solutions.• Worked with Six Sigma certified giant Clients like Wolters Kluwer in United States of America.

Mumbai

• Key contributor in Strategic Planning for business objectives.• Strategic leadership to business teams for marketing and support.• Technical assistance to Global Team of developers in United States of America and India.• Technical and business support to enterprise wide intranet and internet sites. • Improvised the service delivery capabilities by fostering new procedures and standards. • Architect various websites on intranet and internet delivering ecommerce and content management solutions.• Developed web applications in C#.net framework 2.0 in an object oriented environment.• Implemented a change Management strategy to migrate from legacy systems for various client organizations. • Formulated strategies for Troubleshooting and development of legacy systems and technology.• Formulated policies and best practices for Development of custom web sites using our content management backend. Development included html, css and XML/XSL transformations in a standards compliant environment.

Jaipur

Moksha Ratna Software. Ltd.• Chief Consultant to CEO and contributor in key Strategic business objectives of Organization.• Developed a comprehensive enterprise wide strategy to support business plan including network, system and voice based solutions.• Accountable for Budgeting, writing technical white papers.• Strategic leadership to teams delivering solutions to various clients.• Build teams for providing support services on key technology areas.• Formulated policies and procedures for managing code from inception to deployment. • Delivered cost savings by building in house Training team• Formulated policies on Quality Control and excellence in projects.• Contributed in recruitment and Team building that delivers successful projects.• Proven track record of full customer satisfaction by providing a Innovating IT solutions.