Vivek Jain Email & Phone Number

Orlando, Florida, Us

I spearhead initiatives across Commercial Enablement, Global Sourcing, and AI Adoption. My expertise lies in integrating cutting-edge technology and innovative processes to drive efficiency, strategic growth, and transformative change.Commercial Enablement:Role: Lead the end-to-end Deal Governance, Pricing, and Quote processes using Salesforce & Dealhub CPQ.Responsibilities: Overseeing the company's Salesforce CRM, leveraging it as an ERP system.Implementing and managing comprehensive deal governance structures.Achievements:Streamlined deal governance process, significantly enhancing operational efficiency.Successfully integrated Salesforce & Dealhub CPQ for optimized quote management.Global Sourcing:Role: Manage end-to-end Procurement for both direct and indirect spend, utilizing a home-grown procurement process in Salesforce.Responsibilities:Leading procurement strategies, overseeing the sourcing of products and services.Implementing cost-effective and efficient procurement processes.Achievements:Achieved significant cost savings $$$ and improved supply chain efficiency through strategic sourcing initiatives.Developed and implemented a customized procurement process in Salesforce, enhancing process transparency and control.AI Adoption:Role: Act as the driving force behind the adoption of AI for both products, services, and internal productivity.Responsibilities:Staying abreast of developments in GenAI technology and identifying potential use cases for pilots and POCs.Conducting training sessions and encouraging the incorporation of AI in professional and personal spheres.Evaluating and implementing AI solutions to enhance product and service offerings.Achievements:Leading multiple AI pilot projects, demonstrating tangible benefits in operational efficiency and innovation.Fostered a culture of AI literacy and adoption across the organization.

Orlando, Florida, Us

At Fortress Information Security, I am functioning as a Vice President Data Analytics. My responsibility encapsulates applying executive leadership skills in designing well-defined and large scale multiyear platform and strategy roadmaps viz. Global Delivery Strategy, Global Alliances & Partnerships, Supply Chain Management, Vendor Management and Strategic Sourcing, Sales, Pricing & Commercial Support. Bringing to bear a host of business solutions and designing data-driven cyber security products i.e. inception, market research, specifications writing, UI/UX design, and prototyping is prerogative of my job. Notably, I deployed MicroServices, APIs (FastAPI) Architecture to share data across teams and products; used Google Looker for data visualization across Fortress Platform and Asset 2 Vendor “A2V” Marketplace, along with React and JavaScript visualization Libraries.

Bangalore, Karnataka, In

While working in a Vice President & General Manager Position, I played an important role in overseeing end-to-end service delivery of a Strategic Vendor Consolidation Deal with operations globally in 26 countries entailing 200+ Vendors and 900+ Statement of Work. Remarkably; I managed delivery and P&L for Master Agency Contract Program with annual P&L of $50+ M, whilst improving margin by 5%+. Skillfully, I administered CIO team to create Supplier Portal for vendors to interact with Mphasis, thus leveraging RPA, data-warehouse and Oracle ERP stack, releasing 3 versions of Supplier Portal in 12 months as well as handling margin improvement by involving number of techniques – client & vendor negotiations and right resource mix.

Bengaluru, Bengaluru, In

During this stint as Chief Commercial Officer; I was accountable for steering full spectrum of commercial operations viz. sales, pricing, contracting, revenue management, cost optimization, product development and marketing strategy for Denali and Group Companies. I was pivotal in launching and selling cutting edge technologies IOT and Sensors Embedded Products to the market. Driving Middle East Alliance Partnership and Business Expansion, thereby closing $5M per Annum Deal in Qatar, was another success story of my profile. Diligently, acquired and led alliance partnership with Brazil for expansion into South American and North American Market.

Bangaluru, Karnatka, In

Responsible for managing company financials - accounting, reporting, FP&A, treasury.ERP - Odoo migration from Tally; lead implementation, roll-out and adoption. Build & Execute Alliance partnership for group growth, delivery and expansion strategy.Focus on automation & transformation - through AI & RPA.

Bangalore, Karnataka, In

As Vice President Global Commercial Head, I significantly contributed towards executing and closing commercials & contract for all services offerings i.e. Digital, Cloud, Application Development, Application/Infrastructure Management & BPO worth $3B per annum with 25% win rate. I was pivotal in merging and transforming Pricing & Commercial Tasks.Holds the distinction of conceiving and leading development of a fully automated workflow based, omnichannel Smart Deal Pricing Tool (SDPT) to manage deal pricing from “Cradle 2 Grave”; won “Innovation of the Year” Award in 2016. Efficiently & effectively foresaw negotiation committee with responsibility to approve all expense contract over $50k; was applauded with CFONext 100 Award in 2017.

Round Rock, Texas, Us

At Dell, I worked in the capacity of Senior Manager and was a part of Global Pricing Team for HealthCare Unit of Dell Services; led a team of talented Pricing Analysts, accountable for deal commercials for Services Application Development, Application/Infrastructure Management and BPO for global scope.

Paris, France, Fr

I set up commercial team in India from ground up and monitored team with zero attrition for two years. Successful in monitoring several BPO (F&A, Strategic Sourcing, Procurement S2P & Knowledge Management) pursuits, right from pre-sale to developing/modelling client business case and rational for outsourcing.

Paris, France, Fr

As commercial lead for North Americas :- Negotiated small $5M+ to Large Global Contracts $50M+ across NA, Europe & Asia Pacific - Collaborated with Procurement Team, thus negotiating 3 year- $90 M staffing deal with existing staffing vendor Spherion and saving $13.5 M over three years from budgeted expenditure -Developed strategic business case for opening a new contact center in Junction City, Kansas with a capital expenditure budget of $7.5M with 7 years revenue of $210M- Global BPO Sales Cycle as a Commercial Lead for number of fortune 500 companies viz. Kraft, TXU, Deutsche Telecom and so on

Paris, France, Fr

As Service Delivery Manager, administering project and service delivery functions encompassing CapGemini’s Telecom Media Network (TMN), Energy & Utilities and Healthcare Practices with P&L ranging from $200K to $50.0 M. Key Projects Included: Telecom Projects: -EAI & Telecom Projects with Sprint, Nextel, Verizon, Bell South, Dobson, Teleglobe (Bell Canada), Codotel (Dominican Republic), Atreus and Siemens Public Communication Network Ltd. (Germany) -Multi-year, multi-phase Teleglobe (Bell Canada) Engagement in different roles to deliver a state-of-the-art Internet Data CentreEnergy & Utilities and BPO Customer Care: -Customer Care Contact Centre Business Vertical -Development of a Call Volume Forecasting Tool Deployed for TXU Call Centers; used Neuro Solution from Neuro Dimension to prepare forecasting models and forecast call volumeAirline Implementation of an ambitious B2B Marketplace for airline industry - ONEWORLD Alliance, using VITRIA’s B2Bi Server; led multi-client (American Airlines, British Airways, and Air France) and multi-vendor (I2, ARIBA, VITRIA, and PWC) B2B transactional security using PKI and digital signatureHealthCare & Insurance Managed VITRIA Team on PacifiCare Engagement on Oracle Financial Implementation Project; the project work comprised of integration of Oracle Financials Account Payable Module with Vendor Invoices using VITRIA Middleware Enterprise Application Integration (EAI), SDLC & Technical Expertise Multiple platforms, architectures, and technologies, with core competencies in object-oriented software development, SDLC processes, project management, software process improvement and quality control Object-Oriented Programming & Web-Services Concepts: Efficiently & effectuated various Design Patterns; endorsed agile methodology, traditional waterfall and spiral model of software development according to the nature and duration of project.

Basking Ridge, Nj, Us

Munich, De

Master Of Business Administration (M.B.A.), Corporate Finance

Certificate Of Participation, Advanced Negotiation Programme

Engineer’S Degree, Computer Science

Higher Secondary, Pcm, Higher Secondary