Reality Labs & Enterprise Engineering

Client Engagement and Team Building (People Management):- Analyzed data, created executive reports, and conducted Business Reviews (WBR, MBR, QBR) with client teams and leadership, discussing service deliverables and improvements.- Exceeded client expectations, outperformed vendors, expanded business footprint, and led team growth from 3 to 16 members.- Led talent acquisition with 100+ interviews, managed attrition, fostered team growth, set goals, conducted performance reviews,… Show more Client Engagement and Team Building (People Management):- Analyzed data, created executive reports, and conducted Business Reviews (WBR, MBR, QBR) with client teams and leadership, discussing service deliverables and improvements.- Exceeded client expectations, outperformed vendors, expanded business footprint, and led team growth from 3 to 16 members.- Led talent acquisition with 100+ interviews, managed attrition, fostered team growth, set goals, conducted performance reviews, and provided constructive feedback.- Developed comprehensive knowledge documentation and training material and revamped onboarding plan for the newly joined analysts for quick ramp-up.- Developed a comprehensive capacity model for the global planning team, defining scope, roles, and responsibilities to ensure alignment with client requirements and statement of work (SOW). Show less

Servers Installation/ Deployment Orders and Change Management at Data Center Infrastructure:- Reviewed and approved server builds, upgrades, and decommissioning orders and their deployment plans for optimizing new builds and transforming existing builds by reviewing their feasibilities, ensuring on-time machine delivery adhering to SLO (Service Level Objective).- Improved order approval automation by 18% through comprehensive root cause analyses (RCAs) addressing automation… Show more Servers Installation/ Deployment Orders and Change Management at Data Center Infrastructure:- Reviewed and approved server builds, upgrades, and decommissioning orders and their deployment plans for optimizing new builds and transforming existing builds by reviewing their feasibilities, ensuring on-time machine delivery adhering to SLO (Service Level Objective).- Improved order approval automation by 18% through comprehensive root cause analyses (RCAs) addressing automation blockers/ bugs, allocation, capacity, product constraints, and scheduling in collaboration with build planning and software engineers, enhancing on-time machine delivery.- Improved efficiency by reducing manual order approval time by 27%, saving 3384 person-hours. Achieved this by implementing streamlined processes, developing a comprehensive process documentation playbook, and conducting cross-training exercises.- Managed constraints in collaboration with PCat (Product Catalog) and technical program managers team to improve deployment accuracy.- Evaluated and executed change requests by analyzing builds deployment schedules, manufacturing plans, and product compatibility (assessing where used BOMs, bandwidth requirements, site location, and configuration) by closely collaborating with contract manufacturers, logistics, and planning teams, mitigating delays and execution issues.- Successfully reviewed and approved over 6300 network infrastructure deployment plans, achieving a remarkable 92% cycle time despite a 54% increase in volume. Show less

Global Inventory Management for Spare Parts:- Managed global inventory of field-replaceable and non-replaceable spare parts (2000+ SKUs) essential for hardware and data center operations. - Implemented strategic solutions to avoid the risk of annual revenue loss worth $156M by reducing inventory stockouts by 46.3% and preventing machine suspensions.- Optimized international periodic material replenishment model and automated output processing for exceptions management resulting… Show more Global Inventory Management for Spare Parts:- Managed global inventory of field-replaceable and non-replaceable spare parts (2000+ SKUs) essential for hardware and data center operations. - Implemented strategic solutions to avoid the risk of annual revenue loss worth $156M by reducing inventory stockouts by 46.3% and preventing machine suspensions.- Optimized international periodic material replenishment model and automated output processing for exceptions management resulting in a 28% reduction in suspended machines and a 62% reduction in periodic replenishment processing times, adopted across other businesses.- Enhanced spare parts demand forecasting accuracy by 7% through the implementation of a process to track and record one-off future demands within the global data center network.- Set up inventory levels (min/ max levels) at warehouses and seed stock inventory at pharmacies within data centers based on weekly consumption and failure rates of networking parts.- Managed periodic replenishment and approved one-off material demands, accounting for shipping restrictions, customs regulations, and supply chain complexities to ensure a timely and accurate supply of the required quantity at the designated location.- Developed 'Service Level Performance Dashboard,’ standardized the intake process, and developed an inventory look-up tool in collaboration with software engineers, enhancing team performance from 82% to 96% and reducing turnaround time (TAT) by 26% (1500 man-hours). Show less

Supply Chain and Procurement (Global Demand-Supply Planning, Forecasting, Inventory Management):- Materials requirement planning and fulfilling critical commodities such as cables, batteries, and other networking parts required for data center servers using Oracle Advanced Supply Chain Planning (ASCP) and O9 solutions.- Managed inventory levels for cables and batteries by analyzing demand fluctuations and controlling incoming supply, avoiding stockouts and excess inventory… Show more Supply Chain and Procurement (Global Demand-Supply Planning, Forecasting, Inventory Management):- Materials requirement planning and fulfilling critical commodities such as cables, batteries, and other networking parts required for data center servers using Oracle Advanced Supply Chain Planning (ASCP) and O9 solutions.- Managed inventory levels for cables and batteries by analyzing demand fluctuations and controlling incoming supply, avoiding stockouts and excess inventory situations.- Minimized inventory holding cost by analyzing Excess and Obsolescence (E&O) inventory at data center warehouses to get maximum return on investment and inventory value.- Collaborated closely with logistics, warehouse, contract manufacturing, and accounts payable teams to reconcile invoices and address material receiving issues at warehouses.- Developed a ‘Supplier Performance Dashboard’ by defining critical supply chain parameters (KPIs); the dashboard was adopted across businesses for supplier assessment and negotiation purposes.- Effectively led ERP transition, conducting necessary data clean-ups, and taking charge of critical review of $373M in pending invoices to ensure payment clearance to suppliers. Show less

Product Data Management and Product Lifecycle Management- Analyzing gaps in current PLM Supply Chain processes, designing “To-Be” best-in-class processes, and collaborating with the IT team to implement end-to-end business solutions.- Create partner numbers in Agile PLM utilizing spec sheets, create and maintain BOM for various product lines, and ensure accuracy throughout the product lifecycle.- Execute Change Orders (ECO/ MCO/ DEV) from the inception of the change request… Show more Product Data Management and Product Lifecycle Management- Analyzing gaps in current PLM Supply Chain processes, designing “To-Be” best-in-class processes, and collaborating with the IT team to implement end-to-end business solutions.- Create partner numbers in Agile PLM utilizing spec sheets, create and maintain BOM for various product lines, and ensure accuracy throughout the product lifecycle.- Execute Change Orders (ECO/ MCO/ DEV) from the inception of the change request, collection of inputs, cost and schedule impact analysis, stakeholder approvals, and document and communicate changes with Contract Manufacturers and Suppliers for implementation. Show less

Project Management, Product Design, and Development- Managed cross-functional teams of designers and test engineers, established engineering targets, outlined validation plan adhering to the set targets and supported manufacturing line during the start of production.- Developed gear shift lever (GSL) knob through design finalization, supplier selection, manufacturing,testing, and launch and re-defined assembly sequence to save $90k annually (INR 6.75M).- TATA Business… Show more Project Management, Product Design, and Development- Managed cross-functional teams of designers and test engineers, established engineering targets, outlined validation plan adhering to the set targets and supported manufacturing line during the start of production.- Developed gear shift lever (GSL) knob through design finalization, supplier selection, manufacturing,testing, and launch and re-defined assembly sequence to save $90k annually (INR 6.75M).- TATA Business Excellence Model (TBEM) Training Program: Leadership Training Program Show less

- Managed designing, developing, manufacturing, and testing a reciprocating pump and its components to meet production goals and cost targets.- Redesigned a non-return valve that increased the efficiency of a reciprocating pump, DK-35, by 12%.