• Manage high category projects/programs (with global impact, large budget, and double-digit team size). • Streamline the project management process globally and standardize the templates and documents used throughout the project/program management lifecycle. • Train program and project managers in the established PM methodology and PM tool. • To guide and supervise PMs to successfully follow the established PM methodology and use the standard process and templates for project deliverables from project/program planning to completion. • I've led the project to establish a customized PM methodology for IT infrastructure projects.

Leading HRMS-IT department for the region of Europe and South Africa, member of Global IT application COE.• Involvement into regional and global HRIT projects, for implementation of new systems and migration from legacy systems to the new ones for Payroll, T&A and Core HR functions.• Act as a bridge between HR Business Partner and different 'Internal IT teams' and 'IT vendors', responsible for delivering the IT solutions as per the business requirement.• Design and document system architecture, configuration and interfaces.• Analyze, plan and perform system configuration changes.• Coordinate with vendors to manage new releases and patch updates.• Work with functional leads and business analysts to transform and develop new requirements into design and implementation specifications.• Interface with business analysts to develop strategic roadmaps for new functionality from commercial applications, through new releases and upgrades.• Interface with vendor partners and design optimal solutions to integrate with existing business systems.• Accurately estimate the design and implementation efforts required for a project.• Manage ongoing support requests and administrative needs.• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver standard artifacts.• Develop design specifications according to standard templates and industry best practices.• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.• Communicate and coordinate with infrastructure teams to execute system changes.• Assist in defining quality assurance testing strategy and identifying risks.• Provide significant contributions in the testing and debugging of new software or enhancements to existing software.• Ensure issues and defects are identified, tracked, reported, and resolved in a timely manner.

SABZIWALA - KHARIDIYE UTNA CHAHIYE JITNA is a startup 'Take Away Restaurant'. The driving notion behind this is to 'Stop Food Wastage in Dishes', to 'Save Environment' and to 'Save Customer's Time and Money' they spend on ready to eat food.• Saving Environment - We do not provide dining, so we use less electricity and no air conditioning system. • Stopping Food Wastage - Customer buys as per their need so no food wastage in dishes.• Saving Money - We sell food by weight, so customer can buy as less as they need, more over our prices are far less than the market.• Saving Time - We serve 6 cuisine in ready to buy mode, so customer don't need to wait for their order to get ready.We have a vision to make SBZIWALA a leading food and beverages outlet chain across India and Globe.

• Works closely together with other global IT teams such as Global Infrastructure or EnterpriseIntegrations to assure the overall availability of the global HR applications including anyneeded internal and external connectivity.• Supports projects to implement new or replace existing IT infrastructure components such asserver hardware, database systems or middle-ware and web server components.• Establishes and supports effective system monitoring processes to assure system availabilityand performance.• Supports the application change management process as it relates to the migration ofapplication changes between development, test and production systems.• Supports the process of security access requests regarding access to the operating system ordatabase layer of the applications, following the overall access request approval process forHR applications.• Provides hands-on application and infrastructure support as needed.• Supports the Disaster n Recovery activities and maintains Disaster Recovery plans forapplications supported by the Global HR-IT team.• Assures SOX compliance of the supported systems working closely as well with the BusinessPartners as with Internal audit.

It was a new win of TCS and therefore very fresh relationship with BBS, and my senior management invested their faith in me to play a key role and build a positive and strong rapport before client from the very beginning of this project, there I performed key responsibilities like; staffing and team formation, knowledge transfer & documentation, commencing project support and ensure overall technical delivery in effective and timely manner for a global database support project.Employer: Tata Consultancy Services Deutschland GmbHClient : Bayer Business Servicess GmbH, DeutschlandDomain : Life Sciences, Material Sciences, Crop SciencesEnvironment : Oracle 12c, 11g, 10g, RMAN, OEM–Oracle Enterprise Manager, DataGuard, RedHat Linux,Windows NT (2000/03/08), Tivoli Storage Manager.

As a Offshore SPOC and Project Manager of global team of 40 Oracle DBAs, I managed end-to-end DBA support from Level 1 to 3, including 24x7 production support for 3100+ Oracle Databases including a large number of Mission Critical DBs. Client : Eli Lilly & Company, USADomain : PharmaceuticalsEnvironment : Oracle 11g, 10g, 9i, with HA Cluster and Standby DBs, RMAN, Sun OS 5.8 to 5.10 UNIX, RedHatLinux, HP-UX, NT (Windows-2000/03), Tivoli Storage Manager, DataGuardProject Size : 1800+ Databases (which includes 700+ Prod DBs) of size from 10GB to 3TB.

As a Service Delivery Manager of global team of 21 Oracle DBAs with both onshore and offshore resources, I managed end-to-end DBA operations -from Level-1 to 3-, including 24x7 production support for 1800+ Oracle Databases including a large number of Mission Critical DBs, to ensure the effective delivery of database services to Eli Lilly across Europe and Asia Pacific.Employer: Tata Consultancy Services, UK & IrelandClient : Eli Lilly & Company, UKTech. : Oracle 9i, 10g, 11g with RMAN, Dataguard & HA ClusterOS : SunOS 5.8 to 5.10, UNIX, Linux, HP-UX, NT (Windows-2000/03)Ticket Tools: CAMS, Digital Workflow Service Centre, RemedyOther Tools : SQL*Plus, TOAD, FTP, Putty, Winscp, Xmanager

Provided Level-2 and Level-3 DB support, including 24x7 Office hours support, in a team of 40Oracle DBAs.Client : Eli Lilly & Company, USADomain : PharmaceuticalsEnvironment : Oracle 11g, 10g, 9i, with HA Cluster and Standby DBs, RMAN, Sun OS 5.8 to 5.10 UNIX, RedHat Linux, HP-UX, NT (Windows-2000/03), Tivoli Storage Manager, DataGuardProject Size : 1800+ Databases (which includes 700+ Prod DBs) of size from 10GB to 3TB.RESPONSIBILITIES: • Customer consultation for requirements gathering. • Software installation and maintenance (Upgrade and Patching). • Database creation and maintenance. • Database migration from one platform to another (For say Sun OS to LINUX). • Database cloning through RMAN, Cold backup & Hot backup • RMAN Backup, Restore & Recovery. • Creation/Maintenance of roles, groups as per user category, application use. • User creation and deletion, as per the application requirement. • Maintaining and monitoring logical and physical architecture of database. • Capacity Planning/Space Management for database. • Monitoring of Alert Log file & Trace file. • Problem determination and solution. • Export and Import. • 24x7 on-call support on rotation Etc.

Projects Undertaken : Four (4) CBA : Commonwealth Bank of Australia HPCS : HP Credit Services, supports various mortgage applications of Australia based bank Westpac Banking Corporation. AAPT : is a New Zealand based telecom company which is 100% owned by TNZ-Telecom New Zealand, a government telecom company of New Zealand. KRAFT : is an ~100 years old USA based FMCG company who is a major player in its segment.Industry : Mortgage, Telecom & FMCGClient Base : Australia, New Zealand & USATeam Size : 13 Oracle DBAs. Environment Size : 250+ DBs including 70+ Prod DBs of size from 50GB to 900GB.TECHNICAL RESPONSIBILITIES: • Customer consultation for requirements gathering. • Software installation and maintenance (Upgrade and Patching). • Database creation and maintenance. • Database migration from one platform to another (For say Sun OS to LINUX). • Database cloning through RMAN, Cold backup & Hot backup • RMAN Backup, Restore & Recovery. • Creation/Maintenance of roles, groups as per user category, application use. • User creation and deletion, as per the application requirement. • Maintaining and monitoring logical and physical architecture of database. • Capacity Planning/Space Management for database. • Monitoring of Alert Log file & Trace file. • Problem determination and solution. • Export and Import. • 24x7 on-call support on rotation Etc.FUNCTIONAL RESPONSIBILITIES: • As a Primary DBA of account, co-ordination with client & other groups. • Queue Management (Incident/Case/Ticket - Track, Analysis, Resolve and Close) • Change Management (Change Request - Plan, Raise, Implement & Complete) • Mentor for new team members (DB Environment & Process). • Work load distribution within team. • On-call and shift roster preparation.

Provided Level-1 DB support in a team of 5 Oracle DBAs.Client/s : CBA-Common Wealth Bank of Australia, WBC-Westpac Banking CorporationDomain : Banking & FinanceEnvironment : Oracle 9i, 10g, UNIX, SunOS 5.8, Windows-2000/2003Project Size : 100+ Databases (35+ Prod DBs) of size from 30GB to 7000GB.

To setup Business Partner Network across the New Delhi and National Capital Region of India.