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Vivek Sethi is listed as Passionate Retail Sales Professional with commitment to excellence | Market Cap enhancing CXO | Omni Channel, B2C, Consumer Electronics, Fashion & Textiles, Loyalty at Shiftz, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Vivek Sethi.
Vivek Sethi previously worked as Co-Founder at Ubiquity Solutions Llp and Director at Shiftz. Vivek Sethi holds Certificate, Fashion/Apparel Design from National Institute Of Fashion Technology Delhi.
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A results-driven leader with over 23 years of experience driving customer loyalty and operational excellence for top retailers. Previous organization was serving as Chief Customer Officer at Stellr, a leading pre-paid gift card provider in Asia and Africa.Accountable for distribution partner network, offline-to-online channel setup, client relationships, and organized retail business.Core strengths in retail and O2O strategy, account management, CRM, and people leadership.Passionate about creating differentiated and engaging customer experiences across all touchpoints.Ensured exceptional end-to-end customer lifecycle management, service delivery, assurance, and issue resolution in previous roles.Strategic focus on improving KPIs, SLA adherence, customer satisfaction, availability, and proactive risk mitigation.Successfully led teams to align with customer-centric business strategies and deliver on commitments.Established processes to optimize operations and drive financial benefits.Strong relationship builder adept at managing partners, customers, and internal stakeholders.The key highlights are experience driving customer centricity, operational excellence, people leadership, and financial results for retailers.
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New Delhi, Delhi, India
Building Ubiquity Solutions, a business on a “Tripod” model — anchored by three core pillars essential for business success:Stability & Balance: Leveraging my experience in retail and distribution, recruitment and people management, consumer durables, and Wearables through contractual assignments.Focus & Direction: Engaging with 3rd-party lead generation.
Gurugram, Haryana, India
Shiftz isn't just a platform; it's empowering the Workforce Recruitment and Management like never before.At Shiftz, we understand the challenges faced by businesses in finding and managing professionals. That's why we've crafted a technology-enabled platform that puts the power back in your hands. With Shiftz, you gain access to a diverse pool of talent.
Noida, Uttar Pradesh, India
Spearheaded the establishment and development of the Business to Customer Division, focusing on enhancing customer engagement and satisfaction.- Established strategic partnerships with prominent Offline and Online partners such as Reliance Group, 24 Seven, QuickCilver (Pinelab), Stellr, and Spencer’s, expanding market reach and increasing brand.
Gurgaon, India
Accountable for setting up and managing online & offline business operations for the Indian subsidiary of the Information Technology & Services organization, providing pre-paid gift cards across South Asia. Led the organized retail business – modern trade, while managing distribution partner network, overseeing business development initiatives, setting up.
India
New Delhi Area, India
Oversaw sell-in and sell-out management of key accounts pan India; held strategic accountability of varied performance parameters such as terms-of-trade, promotional budget, through-put and inventory optimization. Deployed innovative initiatives to collaborate with partner stores such as Reliance Digital, Croma, Spencers, Hypercity, and Jumbo, among.
Grew overall contribution from key accounts from 6% to 9% by contracting with new Regional & National accounts such as Reliance Digital, DG world, Sangeetha Mobile & Univercell. Awarded by the President for achieving phenomenal sales growth in QIV 2012 and in QII 2010. Handpicked by the executive leadership to attend a 3-week SWAP program for gaining.
New Delhi
Gurgaon, India
Own Retail Overall recommendation to the President's office for the complete Bharti Airtel own Retail Strategy. Responsible for creating experiential branding through various retail formats - 4 different formats to create a leadership position on the high street with over 5000 stores across IndiaLeading a team of International Experts on developing a.
UP West Heading the Branded Retail Channel in UP West Circle.Managing 44 Franchisee network across the telecom circle.Responsible for ROI for the 9 Web World & 35 Web World Express in Telecom and Broad Band Services.Responsible for Staff Recruitment and Staff Training. Leading and managing a team of Area Retail Managers, Project Managers and Sr..
Direct responsibility for 5 Nos. Company Owned Showrooms in Delhi for their sales with turnover of 100 million pa., ordering, accounting, display & promotion, customer service, staff training, renovation and administration matters. Overall, coordination with 20 Franchise shops in Delhi area for ordering, display & promotion and staff training. Organising.
Activities and Societies: Textile and Garment Manufacturing, Fashion Design, merchandising & sourcing..
• Was invited as a Speaker in “Startup Summit – Retail” by Franchisee India 2016 • Participated in the “Franchisee India Workshop 2007” •.
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Vivek Sethi works for Shiftz.
Vivek Sethi is listed as Passionate Retail Sales Professional with commitment to excellence | Market Cap enhancing CXO | Omni Channel, B2C, Consumer Electronics, Fashion & Textiles, Loyalty at Shiftz.
Vivek Sethi is based in New Delhi, Delhi, India while working with Shiftz.
Vivek Sethi has worked for Ubiquity Solutions Llp, Shiftz, Helloverify, Stellr, and Leeco.
You can use AeroLeads to view verified contact signals for Vivek Sethi at Shiftz, including work email, phone, and LinkedIn data when available.
Vivek Sethi holds Certificate, Fashion/Apparel Design from National Institute Of Fashion Technology Delhi.
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