Vivek Gupta Email & Phone Number

Chandigarh, India

Chandigarh, India

Chandigarh, India

Conceptualised and started the DevOps, Digital and Cloud practice for TxCreated the broader vision for the practice and defined the offerings/services to be taken to the marketCollaborated with Marketing team to create an overall structure and content for DevOpsXperts websiteWorked with Sales heads/ IST to define a GTM strategy for the practice services (i.e. target geos, companies, channels etc.)Helped create/ collaborate with presales to create required sales collaterals for identified servicesPractice building, team Management and delivery Management • Define Practice Structure, stakeholders and responsibility matrix• Help define the overall Delivery Processes• Based on business plan and opportunities, build a practice hiring plan and work with HR on the people needs• Sales enablement for the practice services through various sales training sessions and discussions• Setup processes and metrics for review, monitoring and reporting of customer deliverables• Engage with key customers to present and discuss our service and solution offerings• Set up formal mechanism to report and monitor progress of various initiatives• Establish reporting mechanism for sales activity and revenue numbersHead Innovation Group – - Build a broader perspective around competitor IPs and identify potential initiatives for Tx- Help manage the internal systems of Tx- Work with Sales heads/ Tx Delivery Head to understand future needs from Innovation Group, brainstorm on competitor activity and shortlist priority initiatives from time to time- Create and own the vision document for Innovation Group- Help create IPs and accelerators for our practice thereby bringing enhanced value to the customers

Chandigarh Area, India

Chandigarh Area, India

Chandigarh

• Built delivery organization of Product Innovation centre by establishing Software development practices, IP Management processes, Governance Structure, Technology framework, Collaboration Model,Productization processes, and Knowledge management for the lab• Innovation center is part of one of the niche units in Infosys, key focus of the center is to create Service line capability innovation, and Intellectual property commercialization• Developing strategic business plans, working closely with key stakeholders, industry analysts and customers. Identify key business opportunities and new investment requirements in the portfolio planning process. • Responsible for the projects & resource planning, stakeholder management, budget planning and managing delivery for release to customers/prospects.• Evaluating the market trends in the Telecom Convergence Domain with specialisation towards advertising.• Guiding the product management team for conceptualising, development and commercialisation of the products.

• Responsible for increasing traction and business in the Nordic countries by reaching out to prospects in the Nordic countries and having/facilitating meetings and discussions with CXOs. • Market and industry research• Responsible for focused and researched analysis of the prospect and potential opportunities. • Strategy formulation for client acquisition• Rendering support to Marketing Team in developing marketing campaigns and associated collaterals.• Overseeing commercialization planning and review with multiple stakeholders

Program/Portfolio Manager – Leading sports goods manufacturer and retailer in the world• Responsible for delivery of multiple projects/programs as per agreed SLAs on cost, schedule and scope with client.• Program Managed $25 M USD portfolio of this leading sports goods manufacturer and retailer in the world. The program was spread across multiple locations in Europe, US, China and India• This was one of the earlier clients where I was instrumental in implementing innovative engagement models thereby providing considerable cost benefits to the customer.• Was responsible for performing competitive analysis, opportunity analysis and managing the entire delivery performance from Infosys• Responsible for drawing the portfolio roadmap in alignment with their business and technology goals• Ensure Process Excellence across all LoBs in the account by Improving Infosys solution delivery capabilities • Owner of Infosys operational management tasks such as SoW approvals, Invoicing and Account receivables• Actively involved in driving and implementing:o Knowledge management processes to improve overall productivity. o Initiatives for productivity improvement, better quality management and low cost of ownership for the customero Talent management strategies for the account• Helped the organization to increase our revenues from this customer by 40% and margins by 30%• Increased the customer satisfaction score by 20%• Formulated a new contract with the client for setting up a dedicated offshore center in India, thereby giving increased opportunity to our organisation to participate in new business areas and better opportunity coverage

Client relationship and Program Manager - Leading fashion retailer in Europe• Strategized and program managed their Business intelligence initiative• Change management for the business intelligence initiative for the client’s organisation• Steered efforts for starting and sustaining Infosys relationship at Client Executive Director Level • Business process review and optimisation• Responsible for the program management & resource planning, stakeholder management, budget planning and managing delivery for release to the customer• Also acted as a consultant for the client to streamline their vendor management process• Identification of program and project risks and defining risk mitigation strategies.• Establishing performance management plan for the entire portfolio in line with unit goals.

• Program managed RFIs, RFPs & large deals • Involved in Industry Research • Visit management for important customers• Maintain knowledge base relevant to pre-sales – collaterals, corporate information and industry fact sheets• Manage analyst relationships• During this stint I have been extensively involved in proposing solutions to European and Middle East prospects and large clients• Created re-usable solution components like Application Landscape Models, Technology Landscape Models, SLA Management Framework, Productivity Improvement Framework etc. • Involved in Resource Modelling, Estimation Modelling and Financial Modeling. • Provide support during RFP presentations, due-diligence and contract negotiations.

• Helped the client redefine their online E-commerce platform• Responsible for strategic development, management and successful implementation of the entire project• The project was successfully executed from 2 different locations in India and 2 in the US• Requirement analysis review and Technical architecture review• Client management and internal operational management• Provided the single point of accountability with Infosys and client management• Planned and managed regularly scheduled team meetings with senior management

• Responsible for scope management and release management of the entire program• Was one of the 3 member committee on vendor management • Acted as the onsite consultant for their PLM program which was implemented in multiple locations across Europe, US and Asia Pacific• Acted as the single point of accountability with Infosys management for this project

• Requirement analysis for a US based product company from their India based office• Application development services

• Oversaw product development services for US based company• Also acted as the team lead for product acceptance group• Responsible for liaison and discussions between the business group and the technical group

• Platform development services for a leading financial institute in the world• Provided application development services for Document Management and Workflow Management modules

• Responsible for process re-engineering • Single point of contact between the IT teams and the manufacturing teams for conceptualising systems to improve efficiency, productivity and data tracking for better decision making process.• Vendor Management• Responsible for analyzing and conceptualising the inventory management system