Mia Vivens Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Illinois, United States

As the Store Manager at lululemon Southport I strategize and support in all areas of the business from product receiving + inventory management to building great people leaders and everywhere in between. My passion for the fitness community gets a chance to shine in lululemon's commitment to community building and our robust ambassador program.

Chicago, Illinois, United States

-Managed a team of 4 Lead Teachers who oversaw 64 teaching staff across 4 Pure Barre studios in Bucktown, West Loop, Streeterville and Elmhurst with a focus on leadership development, client relationships and overall studio health- Recruited and trained 100+ teaching staff, ensuring alignment with Corporate standards, while also serving as a liaison between corporate and individual teachers. Maintained an impression 80% teacher retention rate over the past 7 years through relationship… Show more -Managed a team of 4 Lead Teachers who oversaw 64 teaching staff across 4 Pure Barre studios in Bucktown, West Loop, Streeterville and Elmhurst with a focus on leadership development, client relationships and overall studio health- Recruited and trained 100+ teaching staff, ensuring alignment with Corporate standards, while also serving as a liaison between corporate and individual teachers. Maintained an impression 80% teacher retention rate over the past 7 years through relationship building and studio support.-Built and maintained studio schedules across all studios according to availability, class type and needs of the business including examining metrics -Adapted product and offerings to match the evolving Chicago boutique fitness landscape, particularly the shift towards strength training. Successfully launched a new class type and trained a cohort of 14 landmark teachers-Highest sales conversion rate across the whole company at 84% Show less

Chicago, Illinois, United States

-Planned events and intensives for Pure Barre Bucktown, both in studio and outreach events in the community. -Managed client relationships, both through daily interactions and phone/email correspondence.-Analyzed weekly, monthly and yearly metrics to improve client retention and increase overall service revenue.-Selected all retail for the store based on trends and client feedback, ran sales for retail, made shifts according to the market and time of year-Interpreted client… Show more -Planned events and intensives for Pure Barre Bucktown, both in studio and outreach events in the community. -Managed client relationships, both through daily interactions and phone/email correspondence.-Analyzed weekly, monthly and yearly metrics to improve client retention and increase overall service revenue.-Selected all retail for the store based on trends and client feedback, ran sales for retail, made shifts according to the market and time of year-Interpreted client feedback to adjust training and operations procedures for teachers and staff memners-Aided studio owner in implementing strategic marketing and business strategies to grow overall studio attendance and revenue.-Kept client attrition rate under 10% on a rolling month basis. Show less

Chicago, Illinois, United States

-Mentored and guided 40+ instructors through their comprehensive training, supporting them from inception to certification. Conducted regular weekly and monthly performance evaluations to continually enhance and uphold the quality of classes-Studied and became proficient in all Pure Barre formats and maintained a consistent teaching schedule, conducting 12-15 classes per week-Assisted in the retail buying process.

Chicago, Illinois, United States

-Consistenly delivered 6-9 classes weekly, demonstrating proficiency in class planning and fostering strong client relationships through instructional excellence.

Chicago, Illinois, United States

-Designed a specialized cirriculum to complement a site-specific production which was presented in 32 schools across the Chicagoland area to educated students about the LGBTQIA community-Served as the primary point of contact and liaison for all engagements, efficiently coordinated booking events and talkback sessions. Managed logistics including actor coordination, scheduling and transportation to each performance.

Evanston, Il

I am a live-in nanny for two children, ages 5 and 7. I take them to a from school/ preschool, to sports and extra circular classes. I also prepare meals for the children.

Valparaiso University

-Conducted tours of Valparaiso University for prospective students and their parents. -Scheduled visits to campus for students and families, ran phones, and served as a positive point of first contact to Valparaiso University.-Called prospective students and parents, organized large visit days, and other general office work.-Scheduled visits to classes, meetings with professors and meetings with Admission Counselors.

Columbus, Ohio Area

Bachelor Of Arts (B.A.), Political Science And Government And Theatre

High School Diploma