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7 Plus years experienced professional ice skating coach, in a team environment for 3 highly competitive ice facilities teaching Ice Hockey and Basic Skating Skill's -Mini Mite, Squirt, Pee Wee, Junior, Bantam, Junior - High School college, university, coaching children from 4 years of age and adults to 52 years of age in groups of 5 to 12... ..IT'S ALL ABOUT HAVING FUN WITH SOMETHING YOU LOVE DOING DAYIN AND DAY OUT!*Member of USA Hockey Association*Currently insured by… Show more 7 Plus years experienced professional ice skating coach, in a team environment for 3 highly competitive ice facilities teaching Ice Hockey and Basic Skating Skill's -Mini Mite, Squirt, Pee Wee, Junior, Bantam, Junior - High School college, university, coaching children from 4 years of age and adults to 52 years of age in groups of 5 to 12... ..IT'S ALL ABOUT HAVING FUN WITH SOMETHING YOU LOVE DOING DAYIN AND DAY OUT!*Member of USA Hockey Association*Currently insured by USFSA*Fully proficient in following US Figure Skating Skills Programs:- Snow Plow Sam – designed for preschool age skaters. Adult Beginner – designed for adults advancing skills  Basic Skills 1 -8 – designed for teenagers and adults. Hockey Curriculum –designed for high level of skater.Works very well with teams of coaches or as individually assigned to coach for groups of 5 to 12 from Pre-school to teenagers to adults.A successful track record for graduating student-skaters (99%), managing skating programs, actively involved in faculty, athletic, and student affairs committees.Proven administration skills include” Facility Organization Staffing/Scheduling  Student Intake Academic Standards  Public Relations Program StructureGraduated approximately 200 students from ‘Snow Plow Sam to Hockey Curriculum’ every year over last five years. Member of US Figure skating skills organization through New Jersey facilities.Teaches physical endurance techniques (activities and theory on and off ice) and communicates effectively to all students’ levels and parents. Coached courses over the last 5 years including Public Speaking, Interpersonal Skills, large and small Groups. Confident, charismatic and professional that will create a remarked upon difference for your skating programs at your facilities.***References: Maria Emma (908) 963 4813 – Ice Skating Programs Director for Old Bridge Ice Arena, Woodbridge Arena’s and Pro-Tech Hockey Ponds – New Jersey. Show less

EmbroidME – Apparel Embellishment, Promotional Items, Retail Store September 2010 – February 2014 Manager – Energetic, positive attitude, willing to go the distance, providing highest level of customer service. Managing and coordinating 4 professional in store and outside sales associates Coordinating and delegating incoming telephone calls and e-mail sales inquiries. Proven track record for building substantial clientele base with proven monthly accounting for 4 solid… Show more EmbroidME – Apparel Embellishment, Promotional Items, Retail Store September 2010 – February 2014 Manager – Energetic, positive attitude, willing to go the distance, providing highest level of customer service. Managing and coordinating 4 professional in store and outside sales associates Coordinating and delegating incoming telephone calls and e-mail sales inquiries. Proven track record for building substantial clientele base with proven monthly accounting for 4 solid, strong years!  Punctually opening and closing New York retail store, P.O.S systems reboot, cash register verification of previous day’s takings, creating and confirming staffs schedules, providing daily checklist to staff, multitasking day to day activities.Customer relationship follow up through monthly social media incentive programs. Understanding client’s vision and advising best course of action for creating ultimate corporate or large scale event promotional production. Working with high profile management from leading flagship stores; Ralph Lauren, Macy’s, Christian Dior, DKNY, Brooks Brothers. Steve Madden, Michael Kors, Macy.s Bloomingdales, Aracrombi & Fitch,  Created and customized a customer service “flash survey” to help grow inside sales incentives with points system accrual providing incentives to employees and clients. Produces daily, weekly, and monthly reporting on profit, purchasing , store overhead, employee payroll. Ensuring highest levels of quality control, meeting with clients to ensure first phase of products are within specifications to original map – color –thread count – thread continuity – overall client satisfaction.  Mastery in diffusing conflicts with personnel, staff, customers and providing highest level of issue resolution. Vonage - Call Center Technology Relationship Manager - Holmdel NJ, September 2009 September Managing issue resolution: billing, accounting, customer relations with high level of customer service solutions. Show less

Computer Troubleshooters NJ / NY June 2002 – December 2008Project Engineering: Crafting cost effective innovative technology solutions to include: websites, web development programming. Managing, leading and responsible for stakeholders budgets to purchase, maintain, upgrade, streamline and automate technology processes. Leading a team of 5+ proficient technology specialists to upgrade, install and migrate outdated hardware; Severs, firewall, routers, switches, computers… Show more Computer Troubleshooters NJ / NY June 2002 – December 2008Project Engineering: Crafting cost effective innovative technology solutions to include: websites, web development programming. Managing, leading and responsible for stakeholders budgets to purchase, maintain, upgrade, streamline and automate technology processes. Leading a team of 5+ proficient technology specialists to upgrade, install and migrate outdated hardware; Severs, firewall, routers, switches, computers, laptops, PDA and software through the entire project life cycle.  Organizing, securing updating documentation: - budget, employee schedules, contacts lists, calendars event.  Accurately manages and tracks projects progress against project baseline and achieved tasks. Maneuvers quickly to advise team mates to shifting priorities, demands, initiatives or potential risk. Quick to identify project dependencies and issues and helps to resolve through team meetings, escalates as needed.  Reports and meets directly with business owners and stakeholders reviewing real time project status throughout.  Coordinates and initiates all aspects of purchasing including consultants, hardware, software, tools, and equipment.  Strong customer service ethics and morals, always working to create smooth respectful environment in every daily situation.  Has the foresight to see risk issues or problems and diffuse before they become problematic. Show less