•Served as a bridge between research initiatives and farmers, aiding farmers in their decision-making and ensuring the efficient implementation of relevant knowledge for optimal results.• Educated and assisted farmers to adopting improved farming methods, utilising a range of communication strategies.• Offered customer service to Farmers, including handling sales of agricultural equipments.• Conducted regular assessments to align employee skills with organisational needs.• Conducted various clerical tasks such as photocopying and filing of documents.

• Delivered exceptional customer service to a real estate firm specialising in land sales.• Provided prompt and courteous assistance to promoters and consultants.• Organized and maintained promoters' files based on product type, ensuring accurate documentation for the customer service department.• Prepared daily status reports for a major client, providing valuable insights to the business manager.• Engaged with prospective clients regarding company products and diligently followed up with existing prospects.• Conducted meetings with potential clients, serving as their consultant throughout the sales process.• Analyzed buyer profiles, researched leads, and gathered pertinent information before and after initial contact.• Collaborated with the sales and marketing team to optimize operational efficiency and effectiveness.

• Managed inbound and outbound mail correspondences efficiently.• Executed clerical tasks including photocopying, filing documents, and maintaining organized records.• Arranged and managed appointments, including rescheduling and cancellations as needed.• Coordinated office supplies procurement and inventory management. • Documented detailed meeting notes to ensure accurate record-keeping.