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A proven leader with broad experience in all aspects of employee benefits.• Expertise in strategy, design, and execution of competitive health and benefit programs.• Extensive benefits and human resource information systems (HRIS) oversight and management.• Collaborative team-builder, decisive problem-solver; strong influencing and change management skills.• Administration and direction of complex retirement programs, as well as, direction of payroll administration.Implemented cost effective measures in employee benefit programs, resulting in reduced organizational costs, while effectively managing existing vendor relationships.Worked with the senior management team and human resource leadership (at both the staff and operations levels) to identify and plan programs that met short and long term organizational needs, while working with diverse employee populations.Built successful, collaborative work teams that functioned effectively across array of benefits.
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Director Of Employee BenefitsUniv Of San Francisco Dec 2011 - Jan 2013San Francisco, Ca, UsResponsible for the strategic direction of the broad array of benefit plans for a diverse employee population.Evaluated the financial effectiveness and employee service delivery of benefit programs, consultants, and service provider account teams.Restructured the benefits organization and work flow to increase staff proficiency with direct improvement to customer service delivery. Created employee communications to provide complete and accurate information to employees based on plan documents and benefits policies. Updated plan documents, agreements, summary plan descriptions, certificates to comply with federal and state regulations. -
Director Of Employee Benefits AdministrationGeorgetown University Nov 2004 - Dec 2011Washington, Dc, UsResponsible for the overall oversight and administration of complex domestic and international health, welfare, retirement benefit plans and trusts for faculty, staff and retirees. Developed, recommended, and implemented, strategic approved and modified plans and policies. Directed expert team.Directed and monitored vendors to ensure compliance, cost effectiveness, and service delivery using best practices. -
Account Manager, Implementation ManagerAdp May 1998 - Nov 2004Roseland, New Jersey, UsResponsible for managing multiple complex accounts (clients) with multiple outsourced services. Managed both internal and external resources to ensure excellent service delivery leading to customer satisfaction and retention.Demonstrated a thorough understanding of the client's business, organizational culture,their human capital and benefits/payroll issues. -
Account Manager, Multi-Site CoordinatorUnitedhealthcare Sep 1993 - May 1998UsMaintained excellent service delivery leading with retention.100% retention of business during client managerial and business transitions, including mergers and acquisitions.Worked collaboratively with internal partners (underwriting, legal, administration, membership eligibility, premium accounting, claims/member services,) with contacts in multiple locations for optimum account management.. -
Claims ManagerUnion Labor Life 1993 - 1993
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Account ManagerHealthplus Nylcare 1992 - 1993
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Account Manager, Product Consultant, Claims SupervisorCigna Apr 1985 - Apr 1992Bloomfield, Ct, UsEstablished special service programs to address the needs of large and complex clients. Provided contract interpretation, recommended plan design changes, provided the client with comprehensive information with renewal pricing.Responded to Requests for proposals.Reduced staff processing time from 65 days to 4 days annually to enable the team to develop and delivery excellent customer service.
Vivian Murphy Skills
Vivian Murphy Education Details
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Kentucky State UniversityHistory And Political Science
Frequently Asked Questions about Vivian Murphy
What is Vivian Murphy's role at the current company?
Vivian Murphy's current role is Director of Benefits.
What is Vivian Murphy's email address?
Vivian Murphy's email address is vi****@****ail.com
What is Vivian Murphy's direct phone number?
Vivian Murphy's direct phone number is +120224*****
What schools did Vivian Murphy attend?
Vivian Murphy attended Kentucky State University.
What are some of Vivian Murphy's interests?
Vivian Murphy has interest in Gardening, Yoga, Reading, Walking, Travel.
What skills is Vivian Murphy known for?
Vivian Murphy has skills like Employee Benefits, Hris, Benefits Administration, Vendor Management, Human Resources, Customer Service, Management, Leadership, Project Management, Retirement Benefits, Strategy, Team Building.
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