Vivian Murphy

Vivian Murphy Email and Phone Number

Director of Benefits
Vivian Murphy's Location
Oakland, California, United States, United States
About Vivian Murphy

A proven leader with broad experience in all aspects of employee benefits.• Expertise in strategy, design, and execution of competitive health and benefit programs.• Extensive benefits and human resource information systems (HRIS) oversight and management.• Collaborative team-builder, decisive problem-solver; strong influencing and change management skills.• Administration and direction of complex retirement programs, as well as, direction of payroll administration.Implemented cost effective measures in employee benefit programs, resulting in reduced organizational costs, while effectively managing existing vendor relationships.Worked with the senior management team and human resource leadership (at both the staff and operations levels) to identify and plan programs that met short and long term organizational needs, while working with diverse employee populations.Built successful, collaborative work teams that functioned effectively across array of benefits.

Vivian Murphy's Current Company Details

Director of Benefits
Vivian Murphy Work Experience Details
  • Univ Of San Francisco
    Director Of Employee Benefits
    Univ Of San Francisco Dec 2011 - Jan 2013
    San Francisco, Ca, Us
    Responsible for the strategic direction of the broad array of benefit plans for a diverse employee population.Evaluated the financial effectiveness and employee service delivery of benefit programs, consultants, and service provider account teams.Restructured the benefits organization and work flow to increase staff proficiency with direct improvement to customer service delivery. Created employee communications to provide complete and accurate information to employees based on plan documents and benefits policies. Updated plan documents, agreements, summary plan descriptions, certificates to comply with federal and state regulations.
  • Georgetown University
    Director Of Employee Benefits Administration
    Georgetown University Nov 2004 - Dec 2011
    Washington, Dc, Us
    Responsible for the overall oversight and administration of complex domestic and international health, welfare, retirement benefit plans and trusts for faculty, staff and retirees. Developed, recommended, and implemented, strategic approved and modified plans and policies. Directed expert team.Directed and monitored vendors to ensure compliance, cost effectiveness, and service delivery using best practices.
  • Adp
    Account Manager, Implementation Manager
    Adp May 1998 - Nov 2004
    Roseland, New Jersey, Us
    Responsible for managing multiple complex accounts (clients) with multiple outsourced services. Managed both internal and external resources to ensure excellent service delivery leading to customer satisfaction and retention.Demonstrated a thorough understanding of the client's business, organizational culture,their human capital and benefits/payroll issues.
  • Unitedhealthcare
    Account Manager, Multi-Site Coordinator
    Unitedhealthcare Sep 1993 - May 1998
    Us
    Maintained excellent service delivery leading with retention.100% retention of business during client managerial and business transitions, including mergers and acquisitions.Worked collaboratively with internal partners (underwriting, legal, administration, membership eligibility, premium accounting, claims/member services,) with contacts in multiple locations for optimum account management..
  • Union Labor Life
    Claims Manager
    Union Labor Life 1993 - 1993
  • Healthplus Nylcare
    Account Manager
    Healthplus Nylcare 1992 - 1993
  • Cigna
    Account Manager, Product Consultant, Claims Supervisor
    Cigna Apr 1985 - Apr 1992
    Bloomfield, Ct, Us
    Established special service programs to address the needs of large and complex clients. Provided contract interpretation, recommended plan design changes, provided the client with comprehensive information with renewal pricing.Responded to Requests for proposals.Reduced staff processing time from 65 days to 4 days annually to enable the team to develop and delivery excellent customer service.

Vivian Murphy Skills

Employee Benefits Hris Benefits Administration Vendor Management Human Resources Customer Service Management Leadership Project Management Retirement Benefits Strategy Team Building Strategic Planning Compliance Retiree Beneifts Business Planning Multi Cultural Teams Outsourcing International Benefits Strategic Human Resources Leadership Building Relationships Expatriate Management Program Management Research Public Speaking 5500s

Vivian Murphy Education Details

  • Kentucky State University
    Kentucky State University
    History And Political Science

Frequently Asked Questions about Vivian Murphy

What is Vivian Murphy's role at the current company?

Vivian Murphy's current role is Director of Benefits.

What is Vivian Murphy's email address?

Vivian Murphy's email address is vi****@****ail.com

What is Vivian Murphy's direct phone number?

Vivian Murphy's direct phone number is +120224*****

What schools did Vivian Murphy attend?

Vivian Murphy attended Kentucky State University.

What are some of Vivian Murphy's interests?

Vivian Murphy has interest in Gardening, Yoga, Reading, Walking, Travel.

What skills is Vivian Murphy known for?

Vivian Murphy has skills like Employee Benefits, Hris, Benefits Administration, Vendor Management, Human Resources, Customer Service, Management, Leadership, Project Management, Retirement Benefits, Strategy, Team Building.

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