Vivian Zhou

Vivian Zhou Email and Phone Number

Head of Operations@Paypaya; Lead of user growth operation @Akulaku @ Paypaya
Vivian Zhou's Location
Shenzhen, Guangdong, China, China
About Vivian Zhou

具备良好的统筹能力、自驱力、问题解决能力,能够跨团队推进多项目并行。拥有较高数据敏感度,习惯以数据作为运营驱动依据;项目行业层面经历电子商务、硬件开发生产、短视频、医疗健康、K12教育、互联网金融。具备多维商业视角。熟悉用户运营方法与运用,擅长从用户角度,挖掘痛点,能够提出多个解决创意方案并推动改进。乐于与团队一起共同进步成长。Specialized in user operation and analysis. Experienced in APP products' user system operation in healthcare、E-commerce、E-finance area.

Vivian Zhou's Current Company Details
Paypaya

Paypaya

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Head of Operations@Paypaya; Lead of user growth operation @Akulaku
Vivian Zhou Work Experience Details
  • Paypaya
    Head Of Operations
    Paypaya Aug 2022 - Present
    Shenzhen & Bangkok
    Core Team Leader & Project Management: Led the foundational team as a core member and project manager for Akulaku Group in a strategic joint venture with Thailand’s SCBx Group. Spearheaded the establishment and operational launch of a new subsidiary focused on digital lending services in Thailand.Strategic Resource Coordination: Managed cross-functional teams and resources from both parent companies across product, technology, risk control, finance, data, legal, compliance, operations, and partner management.Market and Product Strategy: Developed in-depth understanding of financial products, local market demands, and distribution strategies. Designed and implemented tailored financial products that effectively addressed local needs.Operational Excellence: Directed comprehensive project facets from conceptualization to execution, emphasizing data-driven decision-making, algorithm efficiency, and regulatory compliance. Successfully obtained the required operational license from the Bank of Thailand and launched business operations.Executive Collaboration: Cultivated and maintained strong relationships with executive management, ensuring seamless coordination and reporting. This strategic alignment facilitated informed decision-making and enhanced organizational trust and credibility.
  • Akulaku
    Lead Of User Growth Operation
    Akulaku Dec 2019 - Present
    深圳
    User Growth Strategy & Product Development: Spearheaded user acquisition and retention strategies, while also contributing to product strategy and development. Demonstrated expertise in creating and executing growth initiatives that not only expand the user base but also align with overall product enhancements.Platform Event Leadership & Product Innovation: Led the planning and implementation of multiple platform events, enhancing user engagement and interaction. Successfully launched several Akulaku online platform games, integrating them into broader product offerings to drive user engagement and retention.Lifecycle Management & Data-Driven Decision Making: Strategized and executed differentiated lifecycle operations based on user value and other segmentation criteria, effectively boosting user lifetime value. Employed advanced data analysis to refine segmentation strategies and optimize resource allocation across various user segments.Business Acumen & Analytical Proficiency: Possessed a comprehensive business perspective, managing varied financial products such as consumer installment plans and cash loans. Leveraged extensive data analysis to inform strategic decisions and tailor growth strategies that align with business objectives and market dynamics.
  • 新浪爱问
    高级产品运营经理 Senior App Operation Manager
    新浪爱问 Apr 2019 - Nov 2019
    深圳
    APP项目经理,统筹负责系列APP产品运营工作。根据业绩目标,制定产品发展计划、运营策略,搭建完善的数据分析体系,把控产品优化方向,协调各方资源,推进产品更新迭代,为产品拉新、留存、转化、收入负责。同时为推广、运营、产品提供相应的用户数据分析以及优化策略。Project manager of the finance application.
  • 深圳前海数维时代科技有限公司
    高级用户运营 Senior User Operation
    深圳前海数维时代科技有限公司 Nov 2018 - Mar 2019
    深圳
    负责平台用户运营工作,为商务、产品、推广、策划等提供各类用户分析报告、用户运营策略支持。为平台的用户拉新、活跃、留存数据负责。配合商务为客户提供精准的用户运营营销方案。
  • 深圳市网信联动技术有限公司
    用户运营、项目经理 User Operation Manager & Project Manager
    深圳市网信联动技术有限公司 Jun 2016 - Oct 2018
    中国 广东 深圳
    统筹推进项目进度,并负责产品运营工作,为项目落地以及相关产品数据指标负责。负责产品新媒体渠道、产品运营、用户运营等日常运营工作。从0-1成功上线互联网健康、教育、短视频三个项目。​
  • 深圳市中世兰科技有限公司
    电子商务运营 E-Commerce Operation Specialist
    深圳市中世兰科技有限公司 May 2012 - Jun 2015
    中国 广东 深圳
    负责海外市场分析,统筹跟进独立设计产品开发与生产,海外用户CRM管理以及国内网店搭建运营。

Vivian Zhou Skills

团队管理 数据分析 产品管理 用户增长 产品策略 项目管理 分析学 商务谈判 运营支持

Vivian Zhou Education Details

  • 滑铁卢大学
    滑铁卢大学
    Economics

Frequently Asked Questions about Vivian Zhou

What company does Vivian Zhou work for?

Vivian Zhou works for Paypaya

What is Vivian Zhou's role at the current company?

Vivian Zhou's current role is Head of Operations@Paypaya; Lead of user growth operation @Akulaku.

What schools did Vivian Zhou attend?

Vivian Zhou attended 滑铁卢大学.

What skills is Vivian Zhou known for?

Vivian Zhou has skills like 团队管理, 数据分析, 产品管理, 用户增长, 产品策略, 项目管理, 分析学, 商务谈判, 运营支持.

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