Viviana Hernández Gutiérrez Email & Phone Number

Bogotá, Bogota, CO

Bogotá, Distrito Capital, Colombia

Encargada de generar negocios y expandir mercados

Bogota, D.C., Capital District, Colombia

Bogota

• Role and responsibilities:
• Advise the senior management of the clients about necessary changes in the business model, structure, processes, or technology that allows them to adapt to the changing environment to achieve the strategic objectives.
• Lead the execution of strategic projects using PMP and Scrum methodologies that include feasibility and business case, scope, planning, and resource management, budget management, and project risk management.
• Design and implement the change… Show more Role and responsibilities:
• Design and implement the change management and communications strategy that allows a successful implementation of the projects and changes associated with their execution.Projects:
• Consultancy for the accompaniment in the structure definition to achieve the objectives of commercial growth in Ginko Financial Services and a culture focused on the commercial strategy. Show less

Bogotá D.C., Colombia

• Role and Responsibilities:
• Lead the implementation of projects proposing product solutions using SCRUM and Lean Startup methodologies to transform the commercial and customer service model, through the digitalization of processes and.
• Design the business intelligence model for KPI measurement and market analysis by creating dashboards in PowerBI connected with CRM dynamics to… Show more Role and Responsibilities:
• Design the business intelligence model for KPI measurement and market analysis by creating dashboards in PowerBI connected with CRM dynamics to identify improvement and new business opportunities.
• Ensure the proper implementation of business processes and good practices by verifying compliance with objectives under process monitoring and control to improve NPS.Achievements:
• Increased revenues by 20% from COP 5M to COP 6M in a period of two years.

Bogotá

• Role and responsibilities:
• Lead and execute consulting projects of continuous processes improvement, business architecture, financial transformation, strategic technology plans, and ERP implementation in client companies using PMP methodology.
• Measure the main project indicators, identify, and mitigate project risks, and prepare reports to keep stakeholders in Colombia and the United States informed.
• Manage communications with all stakeholders and perform own change management… Show more Role and responsibilities:
• Manage communications with all stakeholders and perform own change management activities to ensure a successful project implementation.
• Identify and manage commercial opportunities of new projects in current clients or new clients as part of the commercial management of the firm in search of growth and achieve organizational objectives. Achievements:

Bogotá

• Roles and responsibilities:
• Conduct analysis, improvement proposal, and support for the implementation of the Business Process Management (BPM) tool in the vehicle credit processes at BBVA and consumer credit processes at Helm Bank.
• Design and execute tests for the workflows of the assigned processes and projects.Achievements:
• Successfully implemented the vehicle credit approval workflow at BBVA.
• Successfully implemented the consumer credit approval workflow at Helm… Show more Roles and responsibilities:
• Successfully implemented the consumer credit approval workflow at Helm Bank. Show less

Especialización En Administración Financiera, Finance And Financial Management Services, Especialización En Administración Financiera

Ingeneria Industrial, Industrial Engineering