People manager and US escalation point of contact for Rates, Loan TRS and Credit Events products.

- Partner with internal teams to dispatch paper trade confirmation on a timely manner and meet industry stringent deadlines. - Innovate our procedures and problem solve global operations issues

Reviewed patient admission packets for management in addition to my Admissions Coordinator responsibilities.

- Supervised seven dialysis facilities by ensuring patient insurance coverage for services, requiring daily communication with clinic medical staff, patients and health insurance representatives- Facilitated billing and built lasting relationships with insurance providers and patients to promptly resolve issues, specifically assisting Spanish speaking patients with language limitations

- Assisted with planning and hosting events to present German culture and language in the Atlanta area. Some examples are the live broadcasting of the German soccer team's games, the celebration ball for the 40th anniversary of the Goethe Institute and the European Day of Language - Internship performed mainly in German, with the occasional French when working with the French Alliance - Helped with marketing and advertising of classes about German language and culture that the Goethe-Zentrum was offering. This task included designing brochures and contacting universities to explain our programs - Administrative duties, such as responding to incoming mail, filing documents, endorsing checks and keeping track of our guest and student lists for events and classes- Helped with fundraising campaigns by sending letters to current students and board members and keeping track of the donor list - Worked at the front desk of the office to assist visitors and students