Vivian Phan Email and Phone Number

• Execute clerical tasks such as organizing electronic health records, checking in patients, arranging appointments, and processing files for incoming and outgoing patients

• Conduct weekly visits to the chronically ill and injured to relieve social isolation and provide palliative, relationship-centered care by communicating with compassion• Form meaningful connections with elderly patients in a nursing home, building a bridge between generations

• Execute opening & closing procedures such as locking library entrances, balconies, doors, and upper floors• Delegate tasks to ensure that fellow team members efficiently complete work tasks and enforce librarypolicies as a nightly reporter; record inventory counts, interactions with patrons, access card scans• Successfully reduced the number of non-affiliates breaking late-night study policies to near zero byimplementing policies to verify university affiliation during building walks• Assist patrons at service desks, providing information as needed and checking access cards for entry

• Engaged with students using questions to guide their learning, encouraging deeper thinking and helping to strengthen their understanding of chemistry concepts• Assisted the lab TA with signing lab notebooks, maintaining lab stations, and answering questions

• Isolated and cultured bacteria from soil using iChip technology to test for potential antibiotic use• Performed DNA extraction, PCR amplification, and used DNA Subway to analyze DNA sequences collected from local plants and insects to identify species• Utilized competence and inhibition assays to investigate antibiotic effectiveness against B. subtilis and E. coli

• Stayed up to date on technological trends for connected home devices, TV technology, video games, and mobile accessories, utilizing product knowledge to provide improved customer service and recommendations• Experienced in stocking the sales floor, back stocking excess items, and handling a cash register• Audited the electronics backroom and sales floor, ensuring that the inventory counts were accurate