Business Support Manager - Global Technology Quality Assurance
CurrentResponsible for leading business management function within Technology Quality Assurance, including management routines, financial management, event management, employee engagement and workforce planning and management. Serve as a trusted advisor and brainstorming partner of the Executive, driving and executing strategic initiatives to improve operational efficiency.Successfully manage and deliver complex, high-stakes projects, coordinating cross-functional teams to ensure strategic goals were met.Develop robust and consistent communication and engagement plans for executives, managing and driving production of consistent and appropriate documentation for key projects, being able to manage multiple work streams and deliverables in a matrixed organization structure.Leverage strong analytical skills to develop data-driven insights, supporting leadership in making key strategic decisionsIdentify and solve operational challenges with a proactive approach to continuous improvement.