Vivian Chen Email & Phone Number

Brisbane, Queensland, Australia

Co-founded re.candle.co in 2020 with the aim to help people repurpose used candle jars / vessels. Follow us on social media:Instagram: @re.candle.co Facebook: /re.candle.co

Brisbane, Queensland, Australia

Accepted invitation to become the youngest board member amongst 10 C-suite executives of the UQ Business School, Business Information Systems (UQ-BIS) Advisory Group. The group meets quarterly to obtain updates and provide advice on strategic direction as it relates to Business Information System discipline from student enrollment to curriculum accreditation.

Brisbane, Queensland, Australia

Brisbane, Australia

Brisbane, Australia

Experience: • Managed project deliverables, project and program reporting and business risk to ensure risks were reported and relevant treatments were applied at the Program Management Office of a Technology Transformation Program.• Assisted with process analysis in identifying types and sources of customer enquiries, created a progress tracker to provide an accurate view on the status and a series of logical baseline dates for the project.• Undertook around 20 stakeholder consultations to understand requirements and benefits sought from an enterprise-wide system, and prepared a summary of experience and usage levels from consultations to construct a strategic road-map. • Conducted onsite reviews including stakeholder interviews, undertook investigative and audit activities involving payroll testing and employment checks to identify non-compliance and recommend corrective actions.

Brisbane, Australia

Brisbane’s biggest, annual world class arts festival with music, theatre, dance, circus and more that takes places during September each year.• Assisted as an office coordinator in responding to enquiries via phone calls and emails• Provided help with ticketing in preparation for major openings and events

Brisbane, Australia

• Facilitated four major club activities during term of office• Planned and budgeted club account• Supervised committee meetings• Managed club properties• Appointed club committee and provided assistance where needed• Acted as a liaison with all external parties, mainly Univeristy Union, Governmental and Educational offices

Brisbane, Australia

iLab supports and assists entrepreneurs and early stage, high-tech companies through the first few years of development providing seed funding, team development and mentor networks for founders; creating investor ready companies with increased chances of success.• Worked with a number of teams who are specifically building products and services under an Electronic Commerce platform• Role involved conducting research, analysis and reporting for a variety of founders from various industries in the early stages of establishing their businesses

Taipei, Taiwan

Initially recruited to PChome to take part in the PChome Global website project, after six months of planning/testing, the website was launched successfully. Shortly after the project, was hand-picked by the Assistant General Manager and asked to work at the core of PChome and joined the operation management team. Main tasks included but not exclusive to:• Daily company-wide inventory/ sales/procurement reports• Handling customer complaints from various sources• Ensuring the close to 50 daily specials run smoothly• Handling occasional law suits and address them accordingly• Working with marketing division in creating special sales events• Weekly meetings with each division to maintain growing sales numbers• Daily hour meeting to work with PChome Global team on system maintenance/updates• Providing bi-weekly sales report to marketing research agency

Orlando, Florida Area

• Dealt with thousands of guests daily and provided the highest level of guest service, the Disney standard• Worked over 30 hours a week and handled cash flow of over $2,000 a day from various merchandise sales• Work with hundreds of other cast members providing wheelchair, stroller and locker rentals for the Magic Kingdom park with an average guest flow of 55,000 people daily

Master Of Commerce (Advanced), Electronic Commerce, And Information System, 6.4/7.0

Activities and Societies: • President, UQ- Graduated Union of Taiwanese Students • Member, University of Queensland Business Association •.

Bachelor Of Science (Bs), Management, Marketing, And International Business, 3.4/4.0

Activities and Societies: • President, Taiwan Student Association • Women in Leadership Conference • Dean’s List • Semester Honors •.

Study Abroad Program, International Marketing, International Business, 3.5/4.0

Study abroad during summer 2008 (before working at Disney), took two classes at Imperial College London: International Marketing.

College Preparatory

A private, college preparatory school in Colorado Springs, Colorado. Vice President of graduating Class of 2005 President of International.