• KPI’s analysis; • SAP billing;• SAF-T reporting;• Cost center registrations;• VAT table maintenance;• General Ledger accounting;• Assessment cycles;• Monthly closure activities;• Accrual reporting; • Audit support; • IFRS16 Lease transaction and contract management; • Process Governance: SOP, and work instruction creation;• Team management

BlueYonder (JDA) (2021-2023)Salesforce (2020-2021)implementationsFunctional responsibilities:• Data collection and analysis;• Daily collaboration with IT;• User stories;• Functional documentation about processes;• Process map creations (Visio);• Best practice adoptions;• Risk assessment;• Creation of the test scripts;• Testing in JIRA (UAT);• Failure registrations;• Assistance in root cause analysis;• Backlog management;• User Guide documentation;• Training delivery;• User creation;• Identification of areas for automatization (RPA);• Process Design Document (PDD) creation

• Collection of accounts receivable • Payment monitoring • Processing transaction requirements• Cash Administration • A/R Accounting • Bad debt analysis• Pre-Legal Administration • Assistance in Dispute Management • Establish Customer relationships • Updating the AR database with Customer information• Statements / Customer Account Reconciliations • Preparing and providing financial reports, forecasts

• Acceptance and handling of group reservations with adaptation and responsability of revenue management strategy• Organizing meetings and conferences • Leading of workshop assignments• Establish Customer relationships • Agreement administration, contract handling• Invoicing• Payment monitoring