Vivien Hang Email & Phone Number

Singapore

• Research, identify, brainstorm creative ideas, develop proposals and presentations to clients (Conceptualizing and formulating marketing strategies to meet corporate goals)• Explore and enhance client's businesses through digital opportunities• Project execution to ensure smooth delivery of event [ Virtual, Hybrid Events, Physical]• Coordinate with agencies, partners (channel marketing) and vendors across APAC where applicable • Work with creative or project supervision, exercising judgment within defined procedures and objectives• Digital marketing (brand awareness/lead generation - encompasses different marketing strategies such as social media marketing(paid ads/ABM), search engine optimization, email marketing, profiling, telemarketing, database acquisition etc,• Manage multiple projects, events and priorities simultaneously• Maintain excellent communication, interpersonal skills between clients, internal and external parties leading up to the event and ensuring client and event requirements are met• Client servicing - Building and growing of existing clients portfolio as well on net new account.(Maintain and grow relationships with clients through open dialogue and transparency)• To take on administration and assist in managing the workflow and timely completion of events undertaken• Work within specific budget guidelines & tightly track event expenses • Operational and strategies planning

Singapore

Conduct and attend pre-flight briefing and provide feedback of assigned working positions and preparation of special requirement passengers e,g. infants, passengers in need of medical aid.• Perform pre-flight duties, including safety equipment and security checks, aircraft cleanliness and tidiness, and all logistical necessities.• Welcome passengers, directing them to their seats, and ensuring the all safety procedures are followed.• Ensure that passengers requirements are well taken care e.g. meals and refreshments, and other ad hoc requests.• Contribute and support team members as well as mentoring junior cabin crew.• Responsible for diffusing difficult situation quickly with tact and remain clam under pressure including emergency situations.• Certified in Cabin Crew Readiness Program (CCRP), WDA’s Service Excellence Workforce Skills Qualifications, that includes service excellence, customer handling, relationship building and inflight and safety procedures service excellence.

Singapore

Event Specialist for IBM (ASEAN) Responsibilities:• Planned and executed IBM software launches across South East Asia - increase product awareness.• Responsible for proposing, sourcing and campaign execution including setup / tear down of event venues, localization and production of marketing collaterals including eDM, corporate gifts, etc, within budget and timeline.• Responsible for post event feedback / surveys and campaign reporting to IBM management.• Managed various vendors / suppliers and ensured smooth campaign execution.

• Responsible for managing key Accounts i.e. Singapore Press Holding, Audio House, President Design Award, International Event Group, International Furniture Fair, and assisted in events of international MNC i.e. ExxonMobil. Microsoft,• Managed major and international events ranging locally and internationally such as Singapore Book Fair, Singapore Jewel Fair, World Architect Festival, Communic Asia, Engtech @ Marine Tech (Shanghai, & Singapore), Microsoft, as well as coordinating and managing over 200 exhibitors. Responsibilities includes event conceptualization, event floor plan i.e. stage & exhibitor booth layout, PR briefing (press conference), program / activities - planning, sourcing, scheduling to coordination of each activities / programs and ensuring smooth operation of events till closure.• Responsible for sourcing and appointment of 3rd party vendors• Managed cash sales, Accounting and payment matters.• Project manager on execution of various exhibitions, including orders from exhibitors and payment matters.• Managed and delivered post-events administrations for external stakeholders.

Volunteer – Team Lead • Led team of 10 to co-ordinate lodging, transport and logistical needs for assigned participating contingents.• Facilitating meetings with key personnel from all participating nations with the Committee.• Communicated and ensured that participants are aware of all rules, and regulations of the event.• Played role of tourism ambassador to Singapore.• Raised awareness of the inaugural YOG to the international audience